I stayed in a Linley Suite. The care I received from Ian Kidd and Adriana Fonseca prior to our arrival put us at ease. Sure, there are much grander suites where I'm sure the more discreet stars and movers and shakers spend more than the £1500 per night that we spent. But our suite left nothing to be desired. We felt like especially honored guests at all times.
There are Linley Suites that are full- on Art Deco. But very authentic,
[especially compared to another London hotel which claims to provide this experience but falls short] Our traditional version had murano chandeliers, fireplace mantels, touches of Art Deco, touches of gilt. But, even though these suites are relatively new, that really felt timeless.
It was flawless in execution as well as upkeep and cleanliness.A lovely entry hall with elegant wall covering betrayed a timeless but sophisticated,pared down taste.. A proper hall made the suite feel like an apartment. The sitting room was so inviting and well done. Huge windows let in the sun and a view of the street. No alleyways here. The famous specially designed chairs done for these Linley suites were so comfortable beyond one might imagine in a room designed so elegantly wher stle sometimes trumps comfort.
The bath was large and lovely and a refreshing departure from your typical luxe hotel bath. It had a real art deco feel. Right down to the color scheme.
Of course, we were treated splendidly. Adriana made sure our tea reservations (twice, it was so special:elegant but original) and our meals in the .Reading Room were a pleasure. We enjoy eating in and staying in at our hotel. Eating dinner surrounded by the ambience of the Foyer and Lobby area is one of the pleasures of a trip to Claridge's. Why not take advantage of their gorgeous public spaces. Also, same for room service. Just elegant.
Security is great. I also appreciated that Claridge's understands that guests at the hotel come first. Nothing more off- putting than having to wait for a breakfast table: that doesn't happen here. Nor does the staff leave you adrift in the lovely bar. Soon enough you will be enjoying a delicious cocktail
As for the front office team, no particular wish goes unfulfilled. Champagne in our room...excellent.
I also like the concierge who arranges tickets and the like. Sure there is an up charge for the best seats in the house of a popular show. But you get what you pay for. And, for those who complain, all hotels charge a surcharge for such services.
One slight problem: Our suite was so lovely, I will admit to begging off from constant sightseeing in order to luxuriate. The cup of tea the staff were only too happy to provide and the lovely furnishings were a special part of my holiday. Having been to London many times I enjoyed the pleasure of a relaxing afternoon while my family forged on.
I noticed some reviewers have commented that some rooms are showing their age. Simply book a Linley Suite or specifically ask for a new deluxe room. And if you can manage it, the specialty suites are special, indeed. (and quite costly)
Cannot find fault with our experience. It was leas costly than the reincarnation of another famous London Hotel but at least Claridge's feels utterly authentic: the history is still real. Claridge's and Mayfair belong together and represent the great British tradition through and through.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 21, 2013
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I am so glad to read that you enjoyed your visit and thank you for the compliment you paid us and especially the team.
With all good wishes,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.