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“PERFECTION” 5 of 5 stars
Review of Athenaeum Hotel & Apartments

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Athenaeum Hotel & Apartments
5.0 of 5 Hotel   |   116 Piccadilly, London W1J 7BJ, England (Mayfair / St James's / Piccadilly / Green Park )   |  
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Ranked #80 of 1,065 Hotels in London
New York City, New York
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“PERFECTION”
5 of 5 stars Reviewed November 3, 2009

The Atheneum Hotel is PERFECT.
It was our "home" for 6 days, while in London the last week of October.
Customer service is impeccable - from doorman, to bellman, to front desk, chambermaids, concierge. Everyone is happy, friendly and polite no pretenses.
Our room was amazing - luxurious and comfortable bed, linens, towels, robe, slippers. Lighting, A/C & heat control right next to your bed.
Bathroom has all the luxurious amenities one may desire for and more. They provide REN bath products, mending kits, shower cap, cotton buds, facial cotton. Heated towel rack a huge plus.
Stunning view of Green Park, extremely lovely in Autumn when colors are changing.
5 stars for free Wifi and unlimited free supply of beverages (cola, water, coffee - Nespresso machine to boot, teas, hot cocoa), snacks of nuts, crisps and chocolate bars.
A skip hop and a jump away to Green Park underground and an M&S - grocery store. A stroll away from various high-end shops and restaurants.

The Atheneum is sheer perfection, a hidden gem in London.

Thank you Atheneum staff and management.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,319 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chester
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 1, 2009

This hotel is perfect in every way. The staff are the hotels secret ingredient to a superb stay as they are welcoming, friendly, efficient, helpful and professional. The decor is really interesting and a bit quirky with artistic touches that make me smile. the rooms are comfortable with heavenly beds and pillows, lighting that can be adjusted to bright, for people like me who are not seeing as well as they used to, or muted for a more romantic touch. They are well equipped with free soft drinks, snacks, nespresso coffee ~(or instant if preferred) slippers and lovely warm bathrobes. Good REN bath products including both shampoo and conditioner (so much better than the all in one variety) big fluffy towels, powerful shower, good bath and, for a change, free wifi. What could be better than a good nights sleep in a lovley bed with a fresh cup of good coffee and the paper in the morning, in a room kept beautifylly clean and fresh by wonderfully efficient chambermaids and people who seem genuinely interested in your having had a good day/night and then after wandering back after the theatre to be greeted with "welcome Home". This hotel is heaven.

  • Stayed October 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 31, 2009

My wife and I stayed at the Athenaeum sadly only for one night on the 17th October.We have stayed here a few times before for a treat and never been disappointed,our last stay was no exception.
We were checked in speedily and also greeted by name which i thought was a nice touch.As it was our wedding anniversary the hotel very kindly upgraded us to an Apartment!!!! WOW it was the size of our house! very very comfortable and made our stay all the more memorable
The one thing that makes this hotel is that its family run and all the staff are so helpful and friendly.We cant wait to go back

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 30, 2009

My family and I recently stayed in a 2 bed apartment at the Athenaeum. In short, the apartment we were allocated was situated directly above a very popular tapas bar (open 11.30am-midnight). The noise from below was very bad, and continued throughout the day, totally unsuitable for our young family (particularly our baby who was sleeping in the lounge area). Despite the promise of toys suitable for our children, a box of lego and 2 colouring books were provided for the first nights stay (we later requested a DVD which promptly arrived complete with popcorn).
The 2 bed apartments are situated at the back of the hotel and have yet to be refurbished. The decor is dated, but the beds were comfortable. Upon arrival there was a small leak in one of the bathrooms which was quickly addressed. Unfortunately the same could not be said for the entry cards which continually did not work (we ended up needing 6 replacement cards for our 2 night stay).
The kitchen was very handy and the inclusive mini bar a great idea (though it wasn't restocked during our stay). We ended up ordering breakfast in the room - arrived punctually, however, both mornings a couple of items were missing.
On the whole, the staff were very pleasant, it was more the accommodation that was very disappointing. Certainly the 2 bed apartments are not suitable for anyone who has young children, or light sleepers. Needless to say, we won't be returning.

  • Stayed October 2009, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
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Sydney
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 26, 2009

This is the best place I have ever stayed in when in London. The staff are fantastic and always able to help. The rooms were perfect and much larger than most London hotels, plus they are equipped with everything you could possibly need. The location is perfect for walking or catching the subway as Green Park station is right there. My friend and I had the most pleasant experience and i would recommend this hotel to anyone!

  • Stayed October 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Surrey, England
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 25, 2009

This is a boutique style hotel, newly refurbished so everything is pristine, lots of glass and light being used to good effect to create a sense of space. Well located about 2 mins walk to Green Park Station. Lovely comfortable rooms with every facility incl. an iPod dock, although not an LED clock somewhere in the room which would have been handy as I can't see my watch in the dark!.

Luxurious if small bathroom with fluffy new white robes, (slippers delivered at turndown time), and great view onto Green Park and beyond. A special feature is the staff who are charming and helpful. Table d'hote dinner is good value, for London, with prices at £22 for 2 courses, £27 for 3. Breakfast is expensive but the quality was great. It was a pleasure to find a mini bar where soft drinks and snacks were not charged for at a hefty rate, being free. We liked the Whisky lounge with its mellow atmosphere for the evenings, and the Garden Room is a nice spot for afternoon tea (for which the hotel apparently has an award) and is not too feminine in decor, so we spotted quite a few men having tea there, unlike some other places where it has all got very frilly.

We loved it and would happily return when we are staying in London again.

  • Stayed October 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MN
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 23, 2009

My three sisters and I had beautiful connecting rooms on the third floor overlooking Green park. The bay windows that opened with the juliet balconies were wonderful and we would sit having our tea or whiskies and watch the world whirl by. Shutting the windows cut the noise dramatically but we kept them cracked a bit to soak up the London sounds. The rooms were a good size with comfortable beds covered with fluffy duvets.The bathroom was larger than others I have had in London. Because we paid for these upgraded rooms we had free access to eveything in the mini bar, including alcohol. Everything was replenished daily. We loved the peppercorn crisps! The hotel has free wireless which was great.
The staff of this hotel is what really makes the difference. From Jim and John, the doormen, to Saleem, who checked us in and then personally took us to our rooms, to the general manager and his staff who invited us to a cocktail reception and then made us feel very welcome.....this hotel made us feel very special.
The location is perfect for seeing London. There are two tube stops nearby. You can cross the street and be at Buckingham Palace in 5 minutes. We had many restaurants within a couple blocks. We loved Pret a Manger for breakfast and stopped by several times. We had one breakfast in the hotel but we aren't really buffet brunch people no matter how elegant it is.
I can't think of a negative thing to say about the Athenaeum. It will be the hotel we return to on our next trip to London.

  • Stayed October 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Athenaeum Hotel & Apartments

Address: 116 Piccadilly, London W1J 7BJ, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#38 Business Hotel in London
#67 Luxury Hotel in London
#73 Family Hotel in London
#86 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Athenaeum Hotel & Apartments 5*
Number of rooms: 164
Official Description (provided by the hotel):
**Free Wi-fi / Free mini bar soft drinks & snacks / Kids eat free when dining with an adult **The Athenaeum is the luxury London hotel with a big personality. Ideally located in Mayfair, overlooking leafy Green Park - it’s just a stroll away from Buckingham Palace, the West End and the capital's best shops. A selection of stunning rooms, suites and luxurious, homely apartments make The Athenaeum the perfect choice for families and business travellers alike. In-room facilities include complimentary soft drinks and snacks from the minibar, free Wi-Fi, Bose docking stations and flat screen TVs. Kids eat free when dining with adults. Don’t miss the award-winning afternoon tea, beautiful restaurant, cosy Whisky Bar and charming boutique spa. It is your home from home in London. ... more   less 
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Also Known As:
Athenaeum Hotel And Apartments
Athenaeum Hotel & Apartments London, England

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