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“Simply the Best” 5 of 5 stars
Review of The Ritz London

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The Ritz London
5.0 of 5 Hotel   |   150 Piccadilly, London W1J 9BR, England (Mayfair / St James's / Piccadilly / Green Park )   |  
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Ranked #27 of 1,066 Hotels in London
New York City, New York
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
39 helpful votes 39 helpful votes
“Simply the Best”
5 of 5 stars Reviewed July 31, 2014

I stayed in London many many times for the last 25 years. However I had never a chance to stay at the Ritz. This time I took the opportunity and made an early enough reservation to get a room over the busy season at end of may. WOW! It takes quite a bit to make me speechless. From the doorman to the receptionist, the bell staff, the butler who showed us around the room and came back with English tea and fresh baked cookies, turn down service, all spot on. We never seen our maid(s) during the entire stay. Once we left the room, they must have miraculously gotten in and shortly after the room was done. I wish I would have stayed sooner in this Hotel. You have to celebrate their famous afternoon tea it is spectacular! But here is a warning to some of my American folks. There is a dress code for gents. You have to wear a jacket all the time in the hotel and for the restaurants even a tie. And if you don't like it, it will be enforced by providing you either a jacket and/or tie, no exceptions! If you think you are on vacation and you want to wear your shorts and flip flops along with your favorite t-shirt, this is not the place for you, go elsewhere.
However, whatever yo need, whenever you need it, it will be discreetly arranged and you will get things done without questions, may it be just a thing you usually would not ask, or at departure, the right size taxi will be ready for you fully loaded with your luggage, even if it is plenty, once you step out of the door. Service from A to Z.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, August 28, 2014
Your obvious delight is palpable and I am thrilled that you have shared such positive comments. We are proud of our formal dress code policy and it is highlighted to our guests when a reservation in any of the outlets has been made, be it for accommodation, afternoon tea, in the Restaurant or Rivoli Bar. As you saw for yourselves, The Ritz lends itself much more readily towards smart attire than to sportswear! I am genuinely pleased that you enjoyed your stay so thoroughly. SB
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1,604 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 31, 2014

Stayed in the Ritz at the end of May and it really was a huge spoil. The staff were absolutely amazing and the whole place was just English splendour. The flowers were just beautiful and it was a truly memorable expierience

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, August 28, 2014
I am very pleased you like our property and have given special mention to the flowers, which I agree are stunning. Our florists work very hard to ensure the public areas are shown off to their best advantage. Thank you for that. SB
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Aylesbury, United Kingdom
Top Contributor
505 reviews 505 reviews
52 hotel reviews
Reviews in 127 cities Reviews in 127 cities
352 helpful votes 352 helpful votes
5 of 5 stars Reviewed July 31, 2014

Dinner is always amazing here but we don't often get chance to go for tea. We haven't been for years so were delighted it is still, in our opinion, the best in London for high Tea. The Ritz London has an ambience like no other - it is grand and has elegance and charm - Tea and service is outstanding - second to none. After a long day on our feet visiting the Natural History Museum, It was bliss to sit down to a lovely selection of sandwiches, 10/10 Tea, cakes and proper jam & cream scones. The piano was beautifully played adding to the relaxing ambience. You won't be disappointed.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 31, 2014

This hotel has really friendly staff and friendly waiters visited here on the 30 July for afternoon tea. Amazing decoration a true English Hotel that we should be proud of. Real Tea with tea leaves lovely sandwich and beautiful cakes with scones, fresh cream and jam.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 30, 2014

We actually dined at the Ritz last December for a xmas present for my husband, everything about the place, the food and the service had a really wow factor, so much so I have booked again for a surprise for my husband for this December!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BacardiGirl78
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2014

Myself and two of my friends made our Birthday Afternoon Tea reservation back in February. None of us had visited the hotel before and were blown away by the beauty of this fantastic hotel. Afternoon tea did not disappoint, with a selection of freshly made sandwhiches, scones and cakes beautiful flavoursome jam and cream that were refreshed twice during service. The atmosphere was really enjoyable with piano music being played for the duration. Pleased with the large selection of tea on the menu and the advice given by our server on the type of tea each of us may like. The grandeur of The Ritz was amazing and it was beyond our expectations. We shall remember this for many years to come or at least until we return... Thank you for a lovely time!

Stayed July 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 29, 2014

What a truly wonderful way to spend a few hours. Afternoon tea at the Ritz was fabulous, everything about the experience was delightful, the staff where very polite, friendly and extremely professional, the food was delicious, the decor magnificent and even the loo's where impressive! We really enjoyed every minute of it!!!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz London

Address: 150 Piccadilly, London W1J 9BR, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Casino Hotel in London
#16 Romantic Hotel in London
#25 Luxury Hotel in London
#34 Family Hotel in London
#55 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz London 5*
Number of rooms: 134
Official Description (provided by the hotel):
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 134 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 23 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The Restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Saturdays and from 1st June 2014 on Fridays also. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more   less 
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Also Known As:
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz-Carlton
The Ritz London England

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