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Thistle Hyde Park: Traveler Reviews

4.0 of 5
90-92 Lancaster Gate, London W2 3NR, England (Bayswater / Notting Hill / Lancaster Gate )
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Thistle Hyde Park
Ranked #239 of 1,081 hotels in London
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319 reviews from our community

Traveler rating
    103
    138
    36
    26
    16
See reviews for
Families
57
 
Couples
115
 
Solo
20
 
Business
42
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Lancashire
Top Contributor
54 reviews 54 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
“Full of character”
4 of 5 stars Reviewed November 7, 2012

Last time I was booked in here they transferred me to their sister hotel next door because of heating problems. This time there were no problems and to compensate they upgraded me to a larger room with a view over Hyde Park. In fact the staff were excellent and efficient throughout my stay.
The room was very grand and had a massive double bed plus two easy chairs and a balcony.
I had a really good nights sleep for a change in London.
The bathroom was fine if a little dated but then a period style hotel is always going to be a little behind the times.
Only slight downside were thebar prices - around £20 for 3 drinks - 2 G&Ts and a bottle of beer
I know London can be expensive but that seemed a little steep.

Room Tip: Rooms overlooking the park are great for the views but there will be traffic noise.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thistlehotels, General Manager at Thistle Hyde Park, responded to this review
December 5, 2012
Dear Reviewer,

Thanks for your review of Thistle Hyde Park following your recent stay with us. It was pleasing to read your positive views on the character of our hotel and the service you received during your time with us. I hope we get the opportunity to welcome you back soon.

Kind regards

Andrew Byrne | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lakeville,minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Loved our stay”
5 of 5 stars Reviewed November 6, 2012

We truly enjoyed our stay at Hyde Park Thistle. Staff was friendly and professional. Nice clean room and bathroom. The Handle on the front window was a little loose so we couldn't shut it without a small open gap. not a problem for us but it might bother some people. We always stay in the Paddington area and this hotel was a bit of a splurge. We found a nice special and went for it. Nice to walk out the door and be at the park. So convenient to the tube also.

Room Tip: we were in the front facing the park. some traffic noise in the am but nothing more than you would e...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thistlehotels, General Manager at Thistle Hyde Park, responded to this review
November 20, 2012
Dear Reviewer,

It was pleasing to read how much you loved your stay at Thistle Hyde Park and the great service you received. We love our location and proximity to the park, the tube and the hustle and bustle of Central London. Thanks also for your room tip, it's naturally a bit noisy in such a busy city; but generally a quiet night's sleep in a great location. Thank you for your review.

Kind regards

Andrew Byrne | General Manager
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Perth, Australia
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Beautiful hotel in a great location”
5 of 5 stars Reviewed November 6, 2012 via mobile

Our first trip to London made so much better by the wonderful staff at this hotel, not to mention the charm of this gorgeous hotel. Staff in the breakfast room also great. Would definately return to this lovely & clean hotel in the future

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thistlehotels, General Manager at Thistle Hyde Park, responded to this review
November 20, 2012
Dear Reviewer,

Thank you for your great review of Thistle Hyde Park. I am so glad we helped to make your first trip to London such a memorable one and that you enjoyed the great service and hospitality we provide. I look forward to welcoming you back when you're next across from Australia! Thanks again for your review.

Kind regards

Andrew Byrne | General Manager
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Stratford on Avon, UK
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
“Hidden Gem on Hyde Park!”
5 of 5 stars Reviewed November 6, 2012

This was my first experience of this wonderful establishment. Quite a small hotel with the feel of a “Gentleman’s Club”. The reception is smart, and the bar very welcoming. Good staff too. My room was on the small side but had a double bed and will appointed bathroom. The rooms are decorated in the period (Edwardian), and are maintained well. Plenty of natural light coming across from Hyde Park. The rooms had tea/coffee, safe, iron/ironing board etc. Good quality toiletries etc. Breakfast was good. It’s buffet service except for Tea/Coffee, toast, and the hot breakfast is cooked to order. Good value too.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thistlehotels, General Manager at Thistle Hyde Park, responded to this review
November 20, 2012
Dear Reviewer,

I was delighted to read about your enjoyment of our "Hidden Gem" and the positive stay you had with us recently. I certainly hope...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reykjavik, Iceland
1 review
3 helpful votes 3 helpful votes
“Not worth the money - should have three stars instead of fours”
1 of 5 stars Reviewed November 5, 2012

This hotel is definately not worth the price they are charging. I spent three days in London in a group of five in two junior suits in November. The heating in the hotel was not working and the rooms were very cold during the night. In one room the toilet flush did not work with obvious consequences (you can immagine!). Their excuse was that the hotel is in a very old building, but common the paint was coming of the walls in the room due to humidity. They should then lower the stars and charge less. I chose a four star hotel to avoid these problems, since also travelling with my mother who is 65 years old and wants to stay comfortably. The only positive thing about the hotel is the location and the friendly staff, but still not worth the money......

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thistlehotels, General Manager at Thistle Hyde Park, responded to this review
November 20, 2012
Dear Reviewer,

I am disappointed that you did not enjoy your recent stay at Thistle Hyde Park. Whilst the age of the building is not an excuse, a contributing factor is that sometimes things happen in a hotel, of any star rating, that is beyond our control - in this case our boilers went off line resulting in a short term loss of heating. I am sincerely sorry that this affected your enjoyment of the hotel and would like to discuss this with you personally, should you wish to contact me directly. I was pleased to note that you enjoyed the service provided and the location of the hotel, positives that will be fed back to the team, thank you.

Kind regards

Andrew Byrne | General Manager
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Additional Information about Thistle Hyde Park

Also Known As:
Thistle Hyde Park London
Thistle Hyde Park Hotel London
Thistle Hyde Park London, England
Address: 90-92 Lancaster Gate, London W2 3NR, England
Phone Number:
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar/Lounge Business Center Restaurant Room Service Suites
Hotel Style:
#158 Luxury Hotels in London
#228 Business Hotels in London
#308 Family Hotels in London
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Thistle Hyde Park dates from Victorian times, with a cosy, relaxed atmosphere reminiscent of a Pall Mall private-member’s club. A refined, intimate building, it is a comfortable base from which to enjoy the nearby West End, Oxford Street and Mayfair. ... more   less 
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Thistle Hyde Park
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