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“Amazing Location” 4 of 5 stars
Review of The Stafford London

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The Stafford London
5.0 of 5 Hotel   |   16-18 St. James's Place, London SW1A 1NJ, England (St. James's)   |  
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Hotel website
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Hotel amenities
Special Rate
Outstanding Offer
Ranked #49 of 1,049 Hotels in London
Certificate of Excellence 2014
North Houston, Texas
Top Contributor
86 reviews 86 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
“Amazing Location”
4 of 5 stars Reviewed June 7, 2013

Great location in central London. American Bar is worth a visit to see all the momentos and have a drink. Front desk staff helpful.
Bed was too soft to our liking and breakfast was disappointingly average.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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584 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hong Kong
Top Contributor
263 reviews 263 reviews
50 hotel reviews
Reviews in 51 cities Reviews in 51 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed June 3, 2013

Well located in St James's place but tucked away in a nice corner. Rooms are nice and comfortable and service is excellent. Internet speed is good. Good place to stay if you are organized and not in a hurry, getting a cab is only a short walk out through the alley at Greenpark Station entrance.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 1, 2013

We were last in the American Bar in 2000 and had two amazing meals. This time, we were so eager to return to this beautiful hotel and found renos and changes but then found the bar we so fondly remembered. We had a delightful drink in the old bar area and then were overwelmed by cigar fumes that came from those that were smoking cigars they bought in the bar. Ventilation failed to keep the smoke out of the inside bar area and we were forced to flee to the lounge area in the hotel. We ordered a great bottle of wine and waited over an hour for our food which finally came after some false starts. Needless to say, there was no effort to compensate us for two simple meals which were very late and would have lessened our feeling of disappointment. Please find a way to keep the smoke out of the hotel in this era of smoke-free living and allow your patrons to enjoy this beautiful setting.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffordHotelGM, General Manager at The Stafford London, responded to this review, June 4, 2013
Thank you for your review. We are sorry that the cigar smoke spoilt your experience. The slow service is certainly not our usual standard. We greatly appreciate your valuable feedback which is being fully investigated internally. Please contact us via reservation.london@kempinski.com and your email will be forwarded to our senior management team should you wish to discuss your experience.
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Buckinghamshire, Uk
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 25, 2013

We booked this hotel via a secret deal with lastminute.com (unique mayfair property next to Green Park), receiving about 50% off the rack rate for our Queen non-smoking room. The location is a good one, in a quiet mews (an alley leads in 2 minutes straight into Green Park near the tube exit during the day) whilst another exit via the old stable yard goes straight out to St James. It is safe and clean to walk even late at night. It would be very easy to walk to many of the popular tourist sights from here, and just as easy for good links across London via the tube and bus to those further afield. The ambience of the hotel is quietly luxurious, but with very friendly staff who make everyone feel very welcome. There are some lovely rooms in the old mews section of the hotel, but we were in a small room in the main building. It was well appointed, with high ceilings, comfortable bed, and immaculately turned out. The beds were turned down later in the evening with free mineral water provided. I have to say, I missed a tray for tea or coffee in the room (of course two teas from room service or served in the lounge were available, for £11), but sometimes you like to be a bit self-sufficient for the odd hot drink! There wasn't much of a view from the room, and the bathroom was very cramped - but on the other hand it was very quiet and comfortable, even though we were near the main staircase. If you were to do a checklist of facilities in the room itself, without looking at the cosmetic dressing, it would not score much higher than a premier inn - so you are paying for the location, and the sheer character of the hotel as a whole. I would recommend this hotel - but I don't think I would ever pay the rack rate for the room I had. Get yourself a great rate, have a good night's sleep, then put the £25 breakfast on offer to one side, walk out into the park and have an even more delicious one at Café de Pierre.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 22, 2013

The Stafford was a very comfortable stay for 4 nights. I recommend getting the high speed internet as the lower option was somewhat unreliable. The restaurant and bar are very well run and managed. The hotel is centrally located for the older part of London and is just next door to Buckingham Palace. Due to its cost, I probably would not stay here if it were not for work.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
63 reviews 63 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 22, 2013

Met here for a quiet drink after work. It is quiet, private and great for a meeting or a social encounter. Bar has a subdued atmosphere and is perfect balance to the hustle and bustle outside in the city. Was able to reserve a table which was great and the food we ordered was very good.
Will be back.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 18, 2013

Great find which is off the main road but still close to all the attractions including Buckingham Palace. Great for Green Park underground station.

Beautiful bedroom, complete with its own rubber duck in the bathroom. Lovely, welcoming staff.

Bar is very pricey, but atmosphere is worth at least one drink during your stay.

Would recommend.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Stafford London

Address: 16-18 St. James's Place, London SW1A 1NJ, England
Phone Number:
Location: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Romantic Hotel in London
#44 Luxury Hotel in London
#45 Business Hotel in London
#83 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Stafford London 5*
Number of rooms: 105
Official Description (provided by the hotel):
The Stafford London is a leading five star hotel in London and defines all that is quintessentially British. Located in the historical neighbourhood of St James's, it is set in a discreet and prestigious location beside the Royal Green Park. Opened as a hotel in 1912 and rich in history since the 1700s, it offers luxurious rooms and dining with an award winning, personalised guest service. The famous American Bar with floor to ceiling memorabilia and 380-year-old wine cellars are a sight to behold. Make sure to ask for a tour of the cellars and the in-house museum; the wine cellars doubled as a bomb shelter during WWII. ... more   less 
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Also Known As:
The Stafford London England

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