I booked online just the day before, to enter the museum at 5pm (payed 22 pounds instead of 30), it was a Monday... And there was no queue at all! I spent one hour shooting pictures and enyoing the statues, some of them are like real... I loved it!
I can imagine how it can be a nightmare if you go when the place is crowded...
I didn't like the "Scream", good for teenagers I reckon... Anyway, it worth a visit!
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