Lovely stay here with 3 generations of the family for eldest daughter's graduation at UCL. Rooms ( we had the cheapest) were clean, comfortable and well equipped. Third bed in one was not put in until we asked. Coffee and tea in lounge area is pricey but nice ambience.
The hotel 's restoration is fantastic. Try and see the staircase.
Breakfast buffet was good but not exceptional; service left a lot to be desired. We pre-booked on the offer rate which came through with our booking confirmation( under extras). it was £17.50 each. it was not worth the £32 full price! The staff tried to squeeze 7 adults onto a table for 4; we asked to be moved which was met with ' there may not be a table' to which my husband pointed out that there was one directly behind her.We were given an extra table to join on to ours which was adequate. I know that it can be busy and the hotel want to squeeze in customers, but 'squeeze' was what they tried to do!
On a positive note, the guided tour with a blue badge guide, free to residents, was excellent. my Father is a train buff and travelled from St Pancras as a young boy in wartime. This was one of my reasons for staying here; we weren't disappointed. Guide was extremely knowledgeable and we had access to many hidden rooms. It was an hour and a half so maybe not for children.
I would come and stay again; maybe go elsewhere for breakfast!