Wonderfully situated in the St Pancras Station complex (though signs to hotel from concourse could be a lot better) and so ideal for those arriving at or departing from St Pancras (including Eurostar). The architectural delight and wonderful restoration that characterises St Pancras station is continued in the hotel lobby and breakfast room (the listed "Booking Hall"). The Grand Staircase is splendid beyond expectation.
The room was ample and as one might expect.
Breakfast was let down by mediocre coffee.
The issue I have was the chaotic wait at Reception to check in - various people seemed oblivious to the queue and the staff took an age to process people. One might have expected standby staff to deal with queuing customers. Given the cost and the standard, disappointing!
The Air Conditioning system merits an idiots guide in the room literature.
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- Also Known As:
- St. Pancras Renaissance London Hotel England