My husband and I booked this hotel after reading (extensively) through the Trip Advisor reviews and then seeing another nod to it in Travel and Leisure magazine's top hotels in Europe - for which it was in the Top Tiering of all hotels in Europe and certainly in London. We had originally booked the Arch Hotel (which has similarly favorable reviews) but cancelled and booked here - and we were not disappointed. I had informed the hotel that we were celebrating our wedding anniversary and we were surprised to see a nice little cake with "Happy Anniversary" written on it in our room along with a very nice gesture of welcoming us on our flat screen TV (with lovely music playing). We spent 6 nights at this property and it was by far one of the nicest places we have ever stayed internationally or in the United States (where we are from).
The rooms are impeccably clean and decorated in fine taste along with all the proper amenities, too. The bathroom is well manicured and I liked that the bathrooms were separate from the rain shower - which is unbelievable and perhaps one of the best showers I have seen in a hotel - - in terms of water pressure and rain shower quality (which it really does come from the ceiling - unlike other hotels where it is just a rain shower-like nozzle). The heated floors are truly differentiating and the bathtub is like a spatub, too. The bed was extremely comfortable (but firm - for those that like less than firm mattresses) and the other furniture was modern and new. We stayed on the 4th floor in an Executive King and there was virtually no sound at night and the shades make it almost light cancelling. I did hear that they had noise proofed the building - but this could be just hearsay. The hallway and common areas are all clean and well appointed. The lobby is beautiful - but I do agree with the other post - that it's a little odd to host afternoon tea and evening drinks in a space in which folks are passing through back to their rooms - it's a somewhat poor traffic set-up for such a luxurious hotel. I would not have had tea there for that very reason - as you feel like you are in the middle of something. The lobby courtyard was immaculate and it was nice to sit out there on nice evenings (they even turn the fireplace on for you - upon request). The staff in the Courtyard area was all very kind and helpful and service was fast and friendly.
The Concierge team was helpful - though I was surprised that they are all men ---- and I actually asked the Front Desk about this to confirm and they currently do not have any women on their Concierge staff - which I found extremely odd. I think that's one area in which they can improve their services - especially to have a different point of view of things from the opposite gender. Overall they were helpful in recommending certain things to do as well as restaurants (though I got the feeling that they may be just recommending certain restaurants and not themselves having even enjoyed or sampled them on their own). I would often cross-check their recommendations with YELP or TripAdvisor and was (after awhile) not surprised to find that their suggestions were not even in the top 50% of traveler recommended places to go. I was a lot happier with our dining selections when I researched those two sites vs. listened to the advice of the Concierge team in this area....so this was the one area in which I think the team could improve.
The Housekeeping service team was perhaps the most friendly that we encountered and they kept our room so clean that I felt bad if we made any mess. They literally sorted and folded all of our clothes and also straightened and put away any of our stuff! The turn down service is also amazing - as they provide still waters in glass bottles and world-class chocolates from Wm Curley. Overall - this was always a nice treat to come back in the evenings to a wonderfully appointed and clean room with chocolate!
The Front Desk was extremely friendly and helpful in checking us in for our stay and also helping us with currency exchange. They seem to be very welcoming to their guests along with the men that man the doors in top hats and help you find transportation or provide directions.
The location of the hotel is great -- it's walkable to Big Ben, Westminster, The River Thames/and boats/pier, Covent Garden, Picaddily Circus, SOHO, West End / Theater District, Buckingham Palace / St. James Park. It's a bit much to walk to Kensington, Notting Hill or Harrods from this location.
Overall - this is a wonderful place to stay and I could not imagine our trip to London being any better anywhere else.
- Official Description (provided by the hotel):
- 294 exceptionally designed and spacious bedrooms and suites, among the largest in London, offering outstanding views of the River Thames, London Eye and Trafalgar Square. A specialty seafood restaurant, a modern British restaurant, a destination bar and a world class Spa, ESPA Life at Corinthia. Corinthia Hotel London will offer guests a lavish retreat in timeless beauty in a historic yet vibrant location. ... more less
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- Also Known As:
- Corinthia Hotel London England