Stayed at this hotel, just for one night whilst visiting London to see Robbie Williams at the O2. The hotel is spotlessly clean everywhere - and welcoming staff made us feel at home the minute we walked in to the reception. We got upgraded to a suite, which was truly lovely - my sister stayed in a regular room, which was also stunning - both were clean, roomy and beautifully designed with modern but classy decor. The bed was very comfy, got a lovely nights sleep. Breakfast was a relaxed affair, with everything on offer. The waiting on staff attended to our every need without a fuss. The location of the hotel is great too, just a stones thro' from the Tower bridge and The Tower of London - there are bus routes and underground stations on your doorstep, but then that probably goes for most hotels in the city! Its just a lovely hotel, and I would highly recommend to everyone - its a banker, no risk booking if you want a clean tidy and hassle free experience.