I booked a Deluxe Single room. The furnishings etc. matched, the size and location did not. The room was next to the luggage store behind reception, had no natural light and the hum of next doors air conditioning. The size was the real shock, maybe 10 by 6. Tiny. The room wasn't cheap. I complained. If I left then there would be no refund. There were no other rooms. Eventually at around 9.30pm, once it was clear no room could be sold, I was offered a different room after complaining for a third time. I would recommend some caution.
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- Also Known As:
- Shaftesbury Suites London Marble Arch Hotel London
- Shaftesbury Suites London Marble Arch England