We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Shady Outside, Nice Inside” 4 of 5 stars
Review of 4 Star Hostel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added 4 Star Hostel to your Saves list
4 Star Hostel
2.0 of 5 Hostel   |   91 Jermyn Street, London SW1Y 6JB, England (Formerly Piccadilly Guest House) (St. James's)   |  
Hotel amenities
Ranked #390 of 684 Specialty Lodging in London
London
1 review
“Shady Outside, Nice Inside”
4 of 5 stars Reviewed August 13, 2012

There is no sign on the building that mentions there is a hostel there, but it exists. Everything looks suspicious (the creaky small elevator and especially the check-in area where they take you downstairs to the dimly lit restaurant to pay), but the rooms are actually pretty nice. The beds are clean, the showers are clean (no towels), and the WiFi is good. There are no lockers or locks on the doors, but it's safe to leave clothes and chargers.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostel4star, Guest Relations Manager at 4 Star Hostel, responded to this review, March 20, 2013
Hi dear Hotels.com Traveller,

We’d like to thank you for taking the time to let us know your feedback after staying at 4 Star hostel at Piccadilly, London.
Please note that we do have a sign outside on the board and that we got a new key system.

Hope to see you again soon at 4 Star hostel. :)
Greetings from London.
James

Guest Relation Manager
4 Star Hostel Piccadilly, London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

84 reviews from our community

Traveler rating
    7
    20
    24
    18
    15
See reviews for
6
3
40
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 22, 2012

Great location, but appalling hostel. I totally agree with the comments of Piret P and am not surprised by those of tash787. In the kitchen, the fridge wasn't working and cupboards were hanging off hinges. The bathroom situation was appalling. The ratio of women to bathrooms was totally inadequate - it was very difficult to even use a toilet. The bathroom was so disgusting. The shower recess looked like it hadn't been cleaned in a year - I have never seen such a disgusting shower. There was no hot water in one bathroom, which increased the overcrowding on the remaining 2. The beds were awful - you could feel the springs through the sheet. There was nowhere safe to leave your belongings. Downstairs in the Russian restaurant the staff offered to 'mind' your valuables - I wouldn't take the risk. The doors to the building weren't opened until sometime between 9 and 11 am. So if you wanted to go out before this time in the morning, you wouldn't be able to get back in. The only good thing was the location. But it didn't compensate for the disgusting hostel. In future I'd rather stay further out of the city and catch the tube in. I recommend avoiding this hostel. I wish I'd read some more reviews before I stayed there.

Room Tip: Avoid - there is no good room
See more room tips
  • Stayed July 2012, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostel4star, Guest Relations Manager at 4 Star Hostel, responded to this review, March 20, 2013
Dear Liisa,

We’d like to thank you for taking the time to let us know your feedback after staying at 4 Star hostel at Piccadilly, London.
It is a disappointment to hear we weren’t able to meet your expectations.
We would like to apologize if one of the three showers available had no hot water during your stay.
Please note that no websites advertise that we provide kitchen facilities.
I can confirm that our bathrooms and showers are cleaned properly everyday.

Hope to see you again soon at 4 Star hostel.

Greetings from London.

James
Guest Relation Manager
4 Star Hostel Piccadilly, London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, California
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 19, 2012

Located one block from Piccadilly Circus on Jermyn St., this women's only hostel is in a FANTASTIC location! Within walking distance of Buckingham Palace, Trafalgar Square, parks, museums- I arrived, threw down my bag and within 10 minutes was touring Buckingham Palace grounds. The dorm rooms are kept clean. The microwave needs repair and the shower could be kept cleaner, but for the price...The elevator is a bit rickety. The only downside is that they don't open until 10 or 11 am on the weekend- I went for coffee and got locked out! I would recommend storing your bags with the office staff, several women had items stolen. Good place to rest after a day/night of London!

Room Tip: Change dorms if your roomates are noisy or sketchy.
See more room tips
  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostel4star, Guest Relations Manager at 4 Star Hostel, responded to this review, March 20, 2013
Hi dear Jamy,

We’d like to thank you for taking the time to let us know your feedback after staying at 4 Star hostel at Piccadilly London.
Please note no website advertise we provide a microwave and that, as written on the information sheet we shows to all our guests at the check in our doors opens at midday.
Regarding guests and their belonging we always suggest to leave valuables at the main reception to avoid other girls taking or using other guests things.

Hope to see you again soon at 4 Star hostel. :)

Greetings from London.

James
Guest Relation Manager
4 Star Hostel Piccadilly, London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallinn
1 review
2 of 5 stars Reviewed July 16, 2012

Things what were not OK:
- Only 3 bathrooms for 66 women
- Kitchen facilities not working
- 2 days no hot water...

  • Stayed July 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostel4star, Guest Relations Manager at 4 Star Hostel, responded to this review, March 20, 2013
Hi,

We’d like to thank you for taking the time to let us know your feedback after staying at 4 Star hostel at Piccadilly London.
It is a disappointment to hear we weren’t able to meet your expectations.
We would like to apologize if the hot water in the showers was not working when you stayed here.
Please note no websites advertise we provide Kitchen facilities.

Hope to see you again soon at 4 Star hostel.

Greetings from London.

James
Guest Relation Manager
4 Star Hostel Piccadilly, London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 25, 2012

I have never written a review before ad i have done lots of travel. But I couldn't help myself on this hostel! Despise the no locker situation and sharing a bathroom with loads of girls my stay was going ok, until...

I came back from a day trip to find my stuff GONE! Everything cleared out and bed made. Freaking out I went to reception and the man at the desk said "well you should have checked out shouldn't you?" in the most condescending tone you could imagine. Before even CHECKING to see if the hostel had made a mistake, I was made to feel like rubbish. After a 2 second check on an iPad another man goes "oh there was a mistake". He walks off to bring back my stuff while the other man turned to me and said "you have so much stuff, how do you expect to fit it in one bag? You just left it everywhere, all over the floor, it's unacceptable really."

I was in shock! My stuff was neatly packed under the bed when I left that morning. Always making an effort to keep stuff out of the way and when the other man returned, all my stuff was in black rubbish plastic bags. I am still horrified at the poor service, terrible manners and total lack of management skills. The most simple thing to do FIRST was to check their stupid iPad - instead of go through ALL my belongings and shove them (including my laptop and $2,000 camera) into rubbish bags.

Terrible hostel, I will never stay there again. They have no customer service and treat you like rubbish.

  • Stayed June 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostel4star, Guest Relations Manager at 4 Star Hostel, responded to this review, March 19, 2013
Dear Tash,

We’d like to thank you for taking the time to let us know your feedback after staying at 4 Star hostel at Piccadilly London.
It is a disappointment to hear we weren’t able to meet your expectations back in June 2012.
We want to apologize for the mistake happened to you.

Hope to see you again soon at 4 Star hostel.

Greetings from London.

James
Guest Relation Manager
4 Star Hostel at Piccadilly London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to 4 Star Hostel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about 4 Star Hostel

Address: 91 Jermyn Street, London SW1Y 6JB, England (Formerly Piccadilly Guest House)
Location: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #390 of 684 Specialty Lodging in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — 4 Star Hostel 2*
Number of rooms: 5
Official Description (provided by the hotel):
A London Hostel Providing Cheap Hostel Accommodation in Central LondonThe Hostel 4 Star @ The Piccadilly Guest House is a new, modern, penthouse-style ladies only hostel providing comfortable, cheap hostel beds in Central London.We offer a low cost, safe and convenient hostel accommodation for ladies to stay when visiting London England.Based on the top floor of a modern block on historic Jermyn Street, it is moments from top London attractions, including the West End Theatreland, Piccadilly Circus, Buckingham Palace, Hyde Park, and Oxford Street.Easily accessible via Piccadilly Circus, Green Park and Leicester Square underground tube stations, and just 15 minutes from Waterloo, Piccadilly Guest House should be your choice when planning a trip to London. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, Hotels.com and HostelBookers so you can book your 4 Star Hostel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Piccadilly Guest House Hotel London
4 Star Hostel London, England

Owners: What's your side of the story?

If you own or manage 4 Star Hostel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.