I stayed twice at this hotel, with a trip to Italy in between. The first stay was business related - the second was vacation and paid for using my Starwood points, and there was no difference in the way I was treated or the quality of the experience. In fact, I was welcomed back, having been remembered by several of the staff.
The hotel is very cool and interesting - from the quirky yet comfortable rooms to the very hip and happening night club. The reception staff was very accomodating, suggesting I use the spa facilities to wash up after my overnight flight from Boston, since my room wasn't ready at that early hour.
Several other stand-outs I'd like to mention - Jess at the concierge desk was very helpful and professional; Vilvin Sabu always had a smile on her face and helped me maneuver through the crowds at Wyld; and David, the club manager is friendly, generous and fun!
I can't wait for my next trip to London!!
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- Also Known As:
- w London Leicester Square Hotel London
- W London Leicester Square England