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Pestana Chelsea Bridge Hotel & Spa London: Traveler Reviews

4.0 of 5
354 Queenstown Road, London SW8 4AE, England
Hotel amenities
Pestana Chelsea Bridge Hotel & Spa London
Ranked #93 of 1,081 hotels in London
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911 reviews from our community

Traveler rating
    509
    320
    54
    18
    10
See reviews for
Families
108
 
Couples
340
 
Solo
62
 
Business
172
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“weekend break”
4 of 5 stars Reviewed March 1, 2013

We had a deal through Amazon. This included a room for the night with dinner and breakfast. The rooms are excellant and staff very polite. spa is fantastic! we was on the 9th floor with fantastic views. As dinner was included we had an option of three choices of a two course meal. the meal was tasty but quite sparse and we paid for drinks on top which we didnt mind. Breakfast was alot more generous, with fantastic choices, cooked, fresh fruit, continental, cereal, porridge, bakery goods, unlimited drinks and the service was great. the only downside as expectedwas the price of drinks because of being in London. we paid £25 for two double whiskies. Also if you park in the carpark, that can be expensive in the week but at the weekend it is £4 for 24 hours.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask jane w about Pestana Chelsea Bridge Hotel & Spa London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orleans, France
1 review
2 helpful votes 2 helpful votes
“perfect !”
5 of 5 stars Reviewed February 27, 2013

We stayed at the hotel during 3 nights and it was perfect! The location of the Pestana chelsea bridge hotel is ideal, just in front of a park and near to the Victoria station! We liked a lot the bedroom which was clean everyday and modern and the staff was polite and very nice. Besides, the pool and the sauna were most welcome at the end of the day!
We recommend this hotel warmly !!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask sandra1112 about Pestana Chelsea Bridge Hotel & Spa London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review
March 4, 2013
It was a pleasure to receive your positive response on your recent stay at Pestana Chelsea Bridge Hotel. In particular, the comments you made on the location is valuable to hear as sometimes guests may perceive the hotel to be outside of the city centre. The fact that you stayed for three nights and were able to fully enjoy our facilities and services I believe shows the consistency of our standards and I am delighted that we met your expectations. Thank you for your support.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, Scotland, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“Gorgeous rooms, great service.”
4 of 5 stars Reviewed February 26, 2013

The hotel is in a great location near Chelsea bridge. Room was really stylish and very clean and comfortable.Hotel has lots of facilities including a gym and a pool and spa. Great breakfast selection and good service.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask StephW27 about Pestana Chelsea Bridge Hotel & Spa London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Amazing Stay”
5 of 5 stars Reviewed February 26, 2013

We stayed in the Pestana hotel chelsea bridge for two nights this month over a weekend. From the minute we checked in until we checked our, the service and standards of the hotel were top class. The location is also ideal and easy to get around central london from.

The staff at check in, in the bar and in the restaurant were very polite, welcoming and efficient.

The room we had was spacious, modern and very comfortable. We slept in the biggest comfiest bed ever, it was hard to get out of. The marble bathroom with a bath and shower cubicle was beautifu. I could have happily spent the weekend just in the room.

We had breakfast each morning and the choice was great, the food excellent.

We used the spa facilities (pool, steam room etc) on the last day and left feeling pampered and relaxed. We cannot wait to return to this hotel again.

Room Tip: make an effort to get down for a swim, sauna and steam room in the morning, well worth getting up a...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask emma t about Pestana Chelsea Bridge Hotel & Spa London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“More than I bargained for”
4 of 5 stars Reviewed February 25, 2013

This hotel turned out to be a pleasant surprise for me and my boyfriend. The room was huge, super clean and modern.
As we didn't eat or drink in the hotel, I can't comment on that.

The spa is really small, we were lucky it was quiet when we got down. I recommend people to go to the spa with the swimwear, bathrobe and slippers (those you can get from the reception to your room, no extra cost added, which I found really handy!), the changing rooms are tiny and there is only a few lockers. There is a small swimming pool, a lounge relaxing area, a steaming room and a sauna (again, quite small) and 2 showers. It's nice enough, and the staff is very attentive, but nothing out of this world!
The hotel is situated by Chelsea Bridge and there are a few buses going to Victoria, Sloane Square, Oxford Circus... it's very well located; and the bus stops are just 1 min from the hotel!

Overall, we had a great time and we were really happy with the room and its bathroom. The only thing we weren't so happy about was the bed, it wasn't as comfy as we would have liked!
However, I'd recommend this hotel a 100 %! Very nice indeed.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dunais V about Pestana Chelsea Bridge Hotel & Spa London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pestana Chelsea Bridge Hotel & Spa London

Also Known As:
Pestana Chelsea Bridge Hotel And Spa London
Pestana Chelsea Bridge Hotel & Spa London England
Address: 354 Queenstown Road, London SW8 4AE, England
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Family Hotels in London
#67 Luxury Hotels in London
#106 Business Hotels in London
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Pestana Chelsea Bridge Hotel and Spa is a 4 star hotel in Chelsea, London, servicing both the business and leisure traveler. The hotel is ideally located in the prestigious development of Chelsea Bridge Wharf, one of the most affluent and fashionable new developments in Chelsea. Alongside the banks of the Thames River and close to one of London’s original public parks, the Battersea Park, with spectacular gardens and lakes ideal for outdoor relaxation and entertainment. Its location makes it one of the best hotels in London offering guests the convenience of the City Center atmosphere, combined with a tranquil and scenic setting. The hotel in Chelsea Bridge offers 216 spacious and modern air-conditioned rooms above average in size for luxury hotel rooms in London. Guest comforts include an LCD TV and iPod docking station, private bathrooms with separate bath and shower facilities and tea/coffee making service. An expertly designer Spa offers the very best in spa and beauty therapy including an indoor heated pool, sauna and steam room with a relaxation area. ... more   less 
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Pestana Chelsea Bridge Hotel & Spa London
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