We recently stayed at this hotel for two nights , having had a thoroughly enjoyable one night stay previously.On our arrival we found a delicious complimetary congratulatory chocolate cake awaiting us, together with a card.We later discovered that a family member had contacted them to inform them that we were celebrating a special anniversay. The hotel was unable to give a complimentary upgrade, as they were fully booked on the first night of our stay. The room we stayed in was spacious , spotlessly clean and well appointed ,with a partial view of Big Ben. The bathroom had a separate shower and bath, together with every toiletery item you could possibly need.
Breakfast was also faultless.Anything which wasn't visiible, could be ordered( waffles, pancakes ,eggs royale etc.) We were waited on by Safiq,who was friendly, polite and very efficient ,as was every other member of staff.We will definitely pay another visit !
If you do decide to stay at the hotel, remember to book in advance to get the most competitive price.
Ask for a room with a view of a landmark, eg. Big Ben, London Eye.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear David W,
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Thank you for your review and for choosing our hotel for your special stay. It was our pleasure to provide a complimentary cake as part of your celebration.
I’m pleased you enjoyed one of our spacious comfy rooms as well as your breakfast and the hospitality of all those you met on your visit.
I couldn’t agree with you more regarding our Advance Saver rate, subject to terms and conditions. Don’t forget to register for our newsletter via the Park Plaza Westminster website to ensure you’re kept up to date with our great offers.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.