We booked the hotel because of its prime location as it is a 10 min walk to waterloo station and just steps away from big ben, house of parliament and westminster abbey. The room size was decent, very stylish and modern however we were facing the atrium bcz we knew we will be in the room at night so there was no point of upgrading to a more expensive room for a view if you are not going to be enjoying it. nonetheless the room does not get sunlight or natural light and the room lighting in my opinion was insufficient. It was impossible to put on make up in the morning!
We did have the continental breakfast included with our room which was really good!
On a side note... i ended up needing an adapter for my flat iron from US to UK and instead of them offering one as a courtesy I ended up paying 7 pounds for it when other hotels do usually leave one in the room from my experience. But they did have an international outlet for phone/camera/laptop chargers obviously not strong enough for a flat iron.
All in all it was a great stay, very friendly service and DO NOT MISS THE RESTAURANT BRASSERIE JOEL best dinner we had in London.
I would definitely stay here again