This hotel is beautiful and central to some major attractions and the tube (metro/subway). The hotel staff is very welcoming and helpful. We were offered to upgrade our room for about 25 pounds a night and it was worth it. They also took Discover/Diners club which is rare in London (this card had not foreign transaction fees). The hotel is very chic and beautifully designed with great views of Big Ben and the House of Parliament. The rooms are very spacious and the beds were super comfy. The bathrooms and shower were also very clean and worked great. The room service which is available 24/7 is really fantastic every time. The food was always great. The hotel also has a great bar/lounge area where you can have breakfast and lunch and dinner with cocktails. The lounge is always pretty full and has music at night themed differently.The also have an amazing French restaurant. Everything we ordered was just delicious. I would def recommend the scallops and macaroon dessert. The cocktails are also pretty darn good. The hotel is walking distance Big Ben, The London Eye, Aquarium, Tate Modern, Westminster Abbey and some fun restaurants. Its also short walk to/from the tube/metro that takes you to Oxford street, Tower Hill/London Tower and many more stops. I also highly recommend doing the Baths, Windsor Castle and Stone Hedge Tour. Its pretty fun and amazing with transportation provided from the hotel and they stop you close back where you can take a taxi or metro back to the hotel. Walk with a rain jacket because it get rainy, comes off and on and sometimes really really windy. Umbrellas don't stand a chance. Other than that, its pretty wonderful hotel with a great staff, food and rooms close to a lot of attractions. Also if you are taking the train to Paris, pack light.
Ask if you can be upgraded for a about 25 pounds extra per night to a room with a living space or if...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you Vtravels5050 for your detailed review.
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Glad you enjoyed our amazing location, our comfy beds, a great dining experience in Brasserie Joel and some of our wonderful cocktails in Primo Bar.
I hope we can welcome you back on your next visit to London.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.