This is a contemporary hotel set in a fabulous location, on the south side of Westminster Bridge, with views over the Houses of Parliament and Big Ben, and within walking distance of Waterloo Station and Westminster tube. There are many other attractions such as the London Eye and London Dungeon within a few minutes walk too. I stayed there for 3 nights with my two teenage daughters - we had a studio room which comprised of separate living area with sofa bed and bedroom with two twin beds which suited us fine. The studio rooms have an outside view with floor to ceiling windows but apparently the standard rooms face inwards to the atrium. Rooms are quite stylish with the added bonus of fridge, microwave, crockery etc. The bathroom (which separates the living and bedroom area) was well equipped and spacious with a bath and shower. Breakfast was included in our stay, and it was a great start to the day with lots of hot and cold choices. We did not use the pool or spa facilities so I am unable to comment on these.
My only real gripe is with the lighting....from the moment you walk into the lobby of the hotel you are plunged into semi darkness. I had difficulty seeing the room number on the door as the corridors are so gloomy. Also, from a female perspective, there is no well lit mirror for doing hair and makeup .... even the bathroom lighting was subdued. The noise of the lift was also noticeable in the living area of the room which was annoying when trying to sleep.
All in all, its a great place for tourists to stay and the Studio rooms are fab for families!
Try to get a room away from the lifts as these seem to "ding-dong" all day and night!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your cidermilllodge, glad you were comfortable in one of our Studio twin rooms, indeed they are very suitable and great value for families (2 adults 2 children).
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The lighting within the hotel changes throughout the day, I do hope you found it more pleasing during the remainder of your say.
Thank you and I hope we can welcome you back again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.