This hotel is In the heart of London, near the London eye. We stayed in the double exec room and it was a good size room with a view. A clean modern hotel with staff on hand all the time, the room was nice with good attention to detail.

You can stay here if you’re on business or with the family. Although it was a busy weekend when we stayed, we didn’t see a drop in the service, including the valet parking. I would not hesitate to stay here again.

We have visited this hotel on a number of occasions and each time have taken advantage of the opportunity to upgrade for a small rate increase through our Club Carlson membership. This has even included a suite with a balcony view of the London Eye, most certainly worth the (reasonably small) increase!! On each visit, and for varying types of room, we have found the staff to be very friendly and helpful and the rooms well furnished and immaculate. The beds are incredibly comfortable and the bathrooms spacious and well fitted with lovely amenities. This is a vibrant, lively, hotel in a very good position for the South Bank and close to tube stations. There is a coffee shop as well as the main bar and there is a good business centre as well as the in room WiFi. Check in/out is quick and efficient. The breakfast is excellent, as is the room service. We will most certainly continue to use this hotel.

My family and I visited London and stayed at the Park Plaza Westminster Bridge Hotel for four days. What a wonderful stay it was!... I had reserved a one bedroom suite with iconic view and I definitely got a great room with a great iconic view of the Parliament building and the Big Ben. Our room was very spacious and very clean. All the staff at the hotel was very kind. The location of the hotel is great too since there is a bus stop right in front of the hotel. Also, the sightseeing buses leave right from the front of the hotel.Check in and check out was very smooth and fast as well.
I really could not say enough how satisfying an experience to stay at that room with such a wonderful view.

We stayed here whilst on a weekend away to see all London has to offer.

The hotel has such great reviews that we were slightly worried it would not live up to our expectations.

However not only did it live up to them it exceeded them.

For such a big hotel the attention to detail is exceptional

The roons are modern, clean & have lovely bathrooms.

We were on a B&b rate and that incuded having breakfast brought to our room at no extra cost, superb.

The location is also great for anything u may wish to do in London, 2mins to the London Eye, 5mins to big ben & 8 mins to Waterloo station.