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“Everything and more” 5 of 5 stars
Review of Park Plaza Westminster Bridge London

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Park Plaza Westminster Bridge London
4.0 of 5 Hotel   |   200 Westminster Bridge Road, London SE1 7UT, England (Waterloo / South Bank / Southwark)   |  
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Ranked #107 of 1,073 hotels in London
GreenLeadersGold level
Nottingham, United Kingdom
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
“Everything and more”
5 of 5 stars Reviewed February 9, 2013

Is is a great hotel and really central. Right across the bridge is Westminster and Big Ben and the London Eye is a few minutes walk. The rooms are spotlessly clean and really well thought out with everything you need including an iron. The hotel even arranged a complimentary 18th birthday cake to help my daughter celebrate her birthday and left it in our room. It ,are her birthday weekend even more special. Breakfast is brought to the room at no extra charge if you get the bed and breakfast package. Parking close by at £20 for 24 hours which is great for London. Well worth staying here.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, February 10, 2013
Dear Pamela P, thank you for your review following your stay with us.

It was our pleasure to treat your daughter during her birthday stay.

Thank you for adding another great 5 star review, we hope we can welcome you back again soon.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,247)
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English first
Knutsford, United Kingdom
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 9, 2013

With a business conference coming up at this hotel in the near future, I decided to book it for my wife's birthday weekend (after all, if work think it fits the bill!...) We were certainly not disappointed... it was fantastic!

After being impressed by the huge white marble-floored lobby, the second thing that hits you is the view when you turn around!... looking right down Westminster Bridge to Big Ben... pretty priceless location.

From the room through to the cocktail lounge to the sushi bar to the leisure facilities, this hotel is bang up to date with style and facilities. It has a real buzz and warmth which many hotels lack. Even David Hasselhoff was there (according to a taxi driver, he stays there a lot!)

If you're looking for somewhere a bit special, modern and stylish, with great views and only a short walk across the bridge to where it's all happening, then this hotel has it all!

Room Tip: Book direct with the hotel!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, February 10, 2013
Thanks for checking us out prior to your conference KnutsfordBoy!

Glad you and your wife enjoyed your time with us and we look forward to welcoming you back for your stay during your conference.

See you soon!

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
penarth - south wales
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 9, 2013 via mobile

From the moment we checked in (Petra), the service has been fantastic, our room spotless and atmosphere at the hotel excellent for a London location. We visit London often and have not found a better place to stay. Do not hesitate to book. Breakfast was wonderful and even though very busy served in a very quick professional manner - I can't recall the last time you did not have to que for it, most times we leave and head out for food and it was all great quality and HOT!! We have one more night to stay and looking forward to visiting the pool and breakfast again tomorrow. The best bit if you wish to dine in your room the value is very and no extra charge for breakfast in bed!!! Enjoy without hesitation ....

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, February 10, 2013
Thank you marcus_ree_davies for your 5 star rating.

Breakfast in bed is great isn’t it..but don’t forget we’ve got a great Executive Lounge for only £39 per room (2 sharing), where you can enjoy a great view, breakfast, afternoon tea and canapés in the evening during your stay.

Glad you enjoyed your time with us and we hope to see you both again soon.

Regards,
Hasham Soliman
Hotel Manager
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Westcliff-on-Sea, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2013

Hotel is a real gem. Very luxurious and funky. We stayed in room 791 which had a direct view of the Houses of Parliament. Very spacious and modern rooms with attention to detail. Especially liked the little kitchenette with fridge, microwave and fully stocked glasses, crockery and utensils. Very nice pool, and the gym is open 24 hours per day. Breakfast choice excellent. All in all good value for money, brilliant central location, staff very friendly and helpful. Will certainly go back again. Could not fault it at all.

Room Tip: Higher floors at the front have a fab view over the South Bank
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, February 11, 2013
Can’t fault your review either IloveIbiza_10, thank you for adding another 5 star review.

Thank you for your recommendation and we look forward to welcoming you back soon.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 9, 2013

Stayed here 3 times in the past few weeks, and shall return again next week. Back in London for work travels, of course. Who visits a a city so many times for a holiday. However, if I shall be in London for pleasure, I'll definitely be choosing this hotel.

Park Plaza Westminister Bridge is conveniently located opposite Big Ben and walking distance to the underground tube. Concierge is your first point of contact and at all times, they have been very welcoming, helpful and have excellent knowledge of the city. Check in was very smooth and flawless and there are 6 lifts in operation. I hate waiting for the elevator and I never had to wait too long for the lifts. The rooms itself are very clean with comfortable beds and pillows. The bathrooms are decent sized. Oh, remember to close your curtains as guests from the other can have a clear view of you in your room. Housekeeping is very efficient and polite. I've always have a DND sign and they kindly slip a note under the door should I require cleaning or replenishing of amenities.

The breakfast downstairs is magnificent. The restaurant staff will cater for all your needs. I always ask for eggs benedict, included with the breakfast charge and espresso coffee is also included with no extra charge.

One thing I would like to point out is, I would sometimes sleep during the day (jet lag) and housekeepers can get quite noisy whilst cleaning rooms nearby.

This hotel has always met my expectations and I am certain they will continue to provide an excellent experience for travellers.

Room Tip: Its a bit of a maze trying to find your room. Somewhere close to the lifts will make it easier to ge...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, February 10, 2013
Thank you DLim1021 for your feedback following your stay with us and for your continued loyalty. I do hope you are a member of our Club Carlson reward program as you could be earning points for future stays and other great benefits. Just sign up at the Club Carlson website.

We are all pleased you continue to enjoy your experience with us and we look forward to welcoming you back for future stays, for pleasure or business.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 8, 2013

The hotel is ideally situated within walking distance of the Big Ben, Houses of Parliament and Westminster Abbey. The room was clean and the decoration beautifull. Staff just perfect! The Breakfast buffet is superb with a good variety of both hot and cold food available and set us up well for a day's sightseeing. And we even saw the Prime minister David Cameron. He went to the hotel probably for some meeting or informal lunch. It was great!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, February 10, 2013
Sounds like you had a great time with us. Our team is pleased that their dedication and passion for delivering great customer services continues to shine through.

Did you get a chance to say hi to the Prime Minister??!

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Top Contributor
167 reviews 167 reviews
93 hotel reviews
Reviews in 84 cities Reviews in 84 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed February 7, 2013 via mobile

Everybody is writing about the location so I won't spend time on it. Staff is very friendly from concierge to the staff at Illy coffee shop. Rooms are large (for London) and very clean. Bed is comfy and free wifi is appreciated. Relaxing bath and lovely shower in a large bathroom. I had diner at the sushi restaurant in the hotel which was very good. Perfect choice at perfect location. What else do you need.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, February 8, 2013
Dear Stalenbu,

As an avid reviewer we appreciate your comments.

Thank you for adding another 5 star rating.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Westminster Bridge London

Address: 200 Westminster Bridge Road, London SE1 7UT, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in London
#31 Spa Hotel in London
#77 Romantic Hotel in London
#85 Family Hotel in London
#88 Business Hotel in London
#90 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Plaza Westminster Bridge London 4*
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Also Known As:
Park Plaza Westminster Bridge London Hotel London
Park Plaza Westminster Bridge London England

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