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“Awesome location” 5 of 5 stars
Review of Park Plaza Westminster Bridge London

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Park Plaza Westminster Bridge London
4.0 of 5 Hotel   |   200 Westminster Bridge Road, London SE1 7UT, England (Waterloo / South Bank / Southwark)   |  
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Ranked #125 of 1,065 Hotels in London
GreenLeadersGold level
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Awesome location”
5 of 5 stars Reviewed October 10, 2012

We stayed at this hotel in early September for 2 nights and the most impressive part about this place was the location. We upgraded ourselves to the iconic view room overlooking the Big Ben and although a little expensive, it was absolutely worth it. It is very conveniently located near the Westminster bridge and the Tube station is just a 2 minute walk. The bedroom was small (I understand this is normal in London) and the living room was spacious. The rooms were comfortable and clean and the free wifi service was fast and effective. In short not a single reason to complain..Will stay there again if I get an opportunity.
PS: The tripadvisor app for ipad/iphone/android is a must if you are a tourist. I dont know what I would have done without the app. The best part is you can download the content for offline use, and it works like a charm.

Room Tip: Tip: Take the upgrade to the iconic view room.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, October 11, 2012
Glad you enjoyed your stay with us and our surroundings Redmasala.

Hope to welcome you back again soon.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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6,576 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,378)
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English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 10, 2012 via mobile

We stayed here to celebrate my step daughter's 18th birthday. I mentioned this when booking and the staff really pulled out all the stops to make this a special stay for us.
I don't understand why people have criticised the location of this hotel. It is within easy walking distance of the eye, the Houses of Parliament and loads of other stuff. We also walked to Covent Garden, which was completely do-able!
I cannot recommend this hotel enough. Although it is very big (2nd biggest in London!), the service was efficient & personal. If you like your hotels modern & central this is perfect. Thank you Park Plaza!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk
Top Contributor
64 reviews 64 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 9, 2012

We stayed here over a Friday and Saturday night in two rooms with three adults and two teenagers one of whom is disabled.
First thing is we were upgraded on check in and considering we paid £150/night for the rooms was great value in Westminster. The hotel is two minutes walk across Westminster Bridge from the tube station so is very convenient. Buck house is a10 minute walk away and the London eye and river cruise berths 2 minutes walk.
Our rooms were well appointed and had everything you would need. The public areas are fine and staff were welcoming. Drinks in the bar were expensive but usual London prices. A small bottle of beer was priced at the same as a pint so my advice is if you want beer get a pint!
We didn't eat in the restaurant except breakfast (not included at £21) but the snack food in the lounge was good value with decent portions and reasonably priced (again for London)
All in all a great hotel in a great location

Room Tip: Not sure, we had great rooms but no view although I guess some rooms must have a view of Westminster...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, October 10, 2012
Dear NorfolkMac,

Thank you for your review, delighted you chose us for your stay with your family and that you all had a great time.

Hope we can welcome you all back again soon.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ajax, Canada
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed October 9, 2012

This hotel was exceptionally well kept and clean. Rooms were very nice, modern and spacious. The bed was very comfortable and rooms quiet, although our view was looking into the atrium of the hotel
The location is fabulous and close to the underground and London's main attractions.
Only stayed 1 nite, but would return again when in London.
Free WIFI. Could not find the hair dryer in the room, called reception and one was brought up to us very quickly.
Excellent buffet breakfast.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, October 10, 2012
Glad you enjoyed your stay gayle054, thank you for your review and recommendation.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bathurst, Australia
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 9, 2012 via mobile

We stayed here for a night whilst visiting London. On arrival, it was very busy in the foyer, with many business people, and we couldn't locate reception (it was up the escalators). We were given a disabled room - it was ok, however, there were no signs in the room to say that the strings hanging from the ceiling were an alarm. We soon discovered this after accidentally pulling one. The room was very large & spacious, however seemed to be really dark (needs a few more lights). The bed (and pillows) were the most comfortable yet since being in London. The location was awesome - a short walk to all the major attractions (London Eye, Westminster Abbey, Big Ben, etc). We ordered room service & they requested cash on delivery. After some discussions, they allowed us to pay on check out (we don't carry cash). We paid for breakfast as part of the room; definitely worth the extra money. Overall, was a nice hotel in a great location. We would definitely stay here again.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, October 10, 2012
Dear Flutterbybecs,

Thanks for your review and recommendation.

Sorry about the mishap in the room.

For your next visit, upon check in we request pre authorisation for extras which would allow you to apply charges to your room account for services throughout the hotel, which will be more suitable for you needs.

Look forward to welcoming you back soon.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 8, 2012

We recently took a trip to London for a 3 night stay. We stayed in the Park Plaze westminster bridge in a studio room as there were 3 of us girls.

The hotel is very modern with beautiful decor throughout, with all the mod cons of free wifi, pool, spa facilities, gym etc.

Our room didn't have a great view (Back of waterloo) but as we were not in it for long we didn't mind. It had a great location with minutes walk to the London eye and Big Ben and the houses of parliament. Also Waterloo train and underground are just behind the hotel.

The studio rooms were comfy with a mini kitchenette built in, consisting of microwave, kettle, fridge and mini bar. A toaster may have been useful too though but lacked this.

There was a safe (big enough for laptop), slippers and robes as well as nice toiletteries available.

The only down side to the room was that I slep in the 'living area' on the sofa bed, which was very comfy, but as the room was near the lifts, I could hear them in the mornings from quite early on. Apart from this, the rooms were well insulated with no external noises.

The hotel staff were very friendly and helped us when the safe wouldn't open and also as I mentioned on the booking form it was my sisters 30th, they quickly arrived with a cake and card on arrival. This was unexpected and a nice welcoming touch.

I would definately stay here again and maybe try the restaurants, bars and leisure facilities on site, as we ran out of time to try these whilst we were there.

Room Tip: The studio rooms I believe are all on the outside of the hotel so have external views, if you are lu...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, October 10, 2012
Thank you Lynseylou7 for your review and recommendation for a future visit.

Why not visit us again for your birthday, it’ll be our pleasure to look after you.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2012

In booking first trip to London, we were apprehensive after hearing about the small rooms at London hotels (we had one party of 3 in one room) and concerned about 8 nights at a hotel we never stayed at before. Trip Advisor website was the reason we chose the Park Plaza, it was clear the rooms were bigger than most.

All concerns disappeared after 1st night. It turned out to be the perfect hotel as a base for London sightseeing. Rooms were perfect. Studio Suites had plenty of room for 3 people and were like a small apartment for the 2. Very quiet, and the bathrooms were large and provided additional sound barrier between the sitting room and bedroom.

We got the Executive Lounge package, and althought we originally thought the price was high, we found it to be the best deal in London. Breakfast, Snacks all day local papers and magazines and Drinks at night for 39L per room (for 2). The staff at the lounge were great.

Staff elsewhere were also exceptional, from the Concierge to the Reception. Only flaw in service was the Lobby Lounge, way to long a wait for drinks, but fun people watching while waiting.
Housekeeping did an excellent job
If ever in London again, this would be my only choice.

Thanks for a great stay.

Room Tip: Pay premium for the Studio or at least Outside rooms.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, October 9, 2012
Hello StephenJ781,

Sounds like you all had a great time, we’re all delighted you enjoyed our surroundings and comfy room.

Our team is dedicated to serving all our guests well and I’m pleased you enjoyed your experience with our team members within the hotel, sorry about the wait though in the Primo Bar, but glad to note you made the best of it!

It’d be our pleasure to welcome you back, do let me know when you wish to return.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Westminster Bridge London

Address: 200 Westminster Bridge Road, London SE1 7UT, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in London
#35 Spa Hotel in London
#75 Family Hotel in London
#87 Business Hotel in London
#87 Romantic Hotel in London
#97 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Plaza Westminster Bridge London 4*
Number of rooms: 1019
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Also Known As:
Park Plaza Westminster Bridge London Hotel London
Park Plaza Westminster Bridge London England

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