This unique hotel is simply unparalleled in my many travel experiences. Seems like they have everything one can hope for in a hotel experience down to a tee.
From the moment you walk into the warm stylish lobby you realize you are in a hotel where every little detail has been carefully thought-out and designed, making it state-of-the art. It was very modern but warm, extremely comfortable, the modern furniture simply luxurious but also very personal and inviting. The sophisticated lighting throughout the hotel creates an atmosphere I've seen in no other city hotel.
The rooms are much larger than probably any other hotels I've seen in London, beds and room furniture great, making the physical stay in the hotel room also very convenient. Location is outstanding, 2-3 minutes from Marble Arch but completely quiet at the same time.
The hotel itself and its amenities are only equaled by the impeccable and really friendly and caring service of the Arch's staff. I saw how every single staff member I encountered - management as well - did the utmost to ensure that I as their guest was 100% satisfied during my stay.
Although this related to every detail, I will give 2 examples that are simply outstanding in the level of service one can hope for: 1) For an early morning meeting with one of my business associates we were offered and escorted by staff to meet in one of the amazing meeting rooms at the Arch. We peeked into the warm and homey room, only to see that two other staff people were in the midst of a meeting in the room. Nevertheless, they would not hear of us not using the room, and despite our own insistence they stopped their meeting and literally ran out of the room, absolutely insisting that we use the room for our meeting, 2) I left a pair of shoes in my room after checkout. Within hours I received an e-mail from management notifying me that the shoes have been found and will be sent by mail to my home,
It was so excellent and the staff were so helpful that I eventually tried to transfer any meeting I could to the Arch (the restaurant itself has this kind of lounge area that is very conducive for meetings) . BTW, any of the business people with whom I met at the Arch were completely impressed as well. What a better way of doing business, and then when done within minutes being able to unwind and enjoy the relaxed leisurely vacation atmosphere which the Arch creates.
Can't wait to get back to the Arch !!
I stayed at the Arch for 3 days.
- Official Description (provided by the hotel):
- The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more less
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- Also Known As:
- The Arch London Hotel London
- The Arch London England