We were welcomed by extremely courteous staff. We arrived early and were offered an upgraded room so thaqt we could settle in immediately. The facilities were excellent and coupled with a promotional 50% reduction including the cost of our meals I simply have not experienced better value anywhere. Because of the occasion we were given cakes from the boutique an complimentary champagne. I had the great pleasure of meeting the owner and experiencinghis very personal courtesy. My daughters who live nearby were able to visit freely and were treated with the same courtesy and attentiveness as hotel residents. Bedrooms and service were 5 star plus in my view and nothing was dealt with in trivial manner. Everything from facilites to cuisine and service was of exemplary level. The personal friendliness from owner to general staff was second to none. Having stayed in many first class hotels but this one tops the list. Not only did it make the experience of turning 60 a pleasure but I will not hesitate to stay there when visiting London in future, as I often do. I sincerely recommend the experience to anyone looking for accommodation and cuisine of the highest quality
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