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“Lovely romantic break” 4 of 5 stars
Review of Rafayel on the Left Bank - Hotel & Spa

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Rafayel on the Left Bank - Hotel & Spa
5.0 of 5 Hotel   |   34 Lombard Road | Falcon Wharf, London SW11 3RF, England (Clapham / Battersea )   |  
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Hotel website
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Hotel amenities
Announcement
NEW Riverfront Rooms SOON
Ranked #209 of 1,063 Hotels in London
Certificate of Excellence 2014
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Lovely romantic break”
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here with my partner during Valentine's Day for one night. We stayed in the Amazon room due to the better rooms being fully booked, I found our room to be beautifully layed out with rose petals. Very spacious, rasonably comfortable bed the only downside would have been the poor street view outside the window - the curtains would have to be kept shut as everyone can see straight in from outside. The lighting inside the rooms may be considered slightly too dim for some.
We got to visit the spa which was very cute and compact although small we were fortunate that there were not many people at the time.
The restaurant was simple and classy, beautiful riverside views at night, the food was quite over priced for what it was, there is also a small section for the bar. I don't know how normally busy it is but it's probably better to reserve a table there.
The staff park your car and bring it out to you when u want to leave which is a nice touch.
Overall a very lovely stay, friendly and helpful staff. I would certainly return.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review, yesterday
Dear Guest,

Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us. Your feedback is much appreciated. Thank you once again for your valuable comments.
We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at all times.


Kind Regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,371 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
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English first
Newcastle upon Tyne, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for one night as I had a business meeting in London the next morning. For the cost of the Room and all the amenities within the room I would give this a 10/10. The service was great, the room was immaculate and the view out of the room was exceptional. The furnishing are of a very high standard and the bed is very comfortable. It is rare that hotels get it right but be assured that this hotel will look after you, make you feel welcome and even take you to the station in the morning as a complimentary added extra.
The room is fully equipped with everything you could possible need including a mini bar. The toiletries are Neal’s Yard and the smell was just amazing and totally indulgent. What is more the rooms has an integrated surround sound music system that you can plug your phone in to and this for me was just great as I could chill with my own music whilst I looked out over the river. The room also benefits from mood lighting which again is something I'd consider a luxury extra. No expense spared here, I would definitely recommend this hotel to couples, families and business people alike.

Thank you personally from me for your great service and stunning rooms.

Room Tip: Room 122 - Amazing View over the river
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  • Stayed March 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review, yesterday
Dear Guest,

Thank you very much for your kind review. We are delighted to know that you had a pleasant stay with us. Your feedback is much appreciated. Thank you once again for your valuable comments.
We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at all times.


Kind Regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel was lovely, rooms were massive! The showers were huge. There was a TV in the bath, celebrity lifestyle. Room was gorgeous, five star treatment. Stayed with work colleague. Free wifi. Great free shuttle service

  • Stayed March 2015
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review, yesterday
Dear Guest,

Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us. Your feedback is much appreciated. Thank you once again for your valuable comments.
We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at all times.


Kind Regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nailsea
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed her for an overnight stay and found it to be great the rooms were very spacious free wifi and very friendly staff. Lovely location on the river . The restaurant was a great location overlooking the river with good food and excellent service .

Room Tip: Definitely worth booking a deluxe room with a view of the Thames we had one on level 3 and the view...
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review, yesterday
Dear Guest,

Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us. Your feedback is much appreciated. Thank you once again for your valuable comments.
We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at all times.


Kind Regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here whilst attending a wedding in London that had both Chelsea and central elements. Great location to cover both, room was really nice as was both service and food in the restaurant. My only complaint that the room thermostat seemed to default to 25c and despite efforts we could not get it much lower making it somewhat hot to sleep in!

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review, 1 week ago
Dear Guest,

Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us. We have noted your comment about the thermostat settings and are looking into it. Had our front desk staff known, they would have arranged to have the system reset to a more comfortable temperature. Thank you once again for your valuable comments.
We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at all times.


Kind Regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

We had booked a deluxe room for a 1 night break, we were kindly upgraded to a 2 bedroom luxury apartment. Which was outstanding, river view amazing, very clean and everything you could wish for for a stay in a hotel.

Staff are all very friendly and were there for everything we asked, and were most helpful.

Evening meal was the best steak i have ever had.

I would recommend this hotel as one of the best i have stayed in.

Room Tip: River view room was amazing
See more room tips
  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review, 1 week ago
Dear Guest,

Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us. Your feedback is much appreciated. Thank you once again for your valuable comments.
We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at all times.


Kind Regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nice, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room was more luxurious and much larger than I can imagine for this price anywhere and especially in London. The food in the restaurant was excellent. The service in all parts of the hotel was first class. This is the best hotel I stay in across all of my travels in Europe.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review, 1 week ago
Dear Guest,

Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us. Your feedback is much appreciated. Thank you once again for your valuable comments.
We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at all times.


Kind Regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rafayel on the Left Bank - Hotel & Spa

Address: 34 Lombard Road | Falcon Wharf, London SW11 3RF, England
Phone Number:
Location: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#41 Business Hotel in London
#54 Best Value Hotel in London
#147 Luxury Hotel in London
#198 Family Hotel in London
#242 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Rafayel on the Left Bank - Hotel & Spa 5*
Number of rooms: 65
Official Description (provided by the hotel):
Rafayel on the Left Bank boasts 65 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.00 PM. ... more   less 
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Also Known As:
Rafayel On The Left Bank Hotel London
Rafayel On The Left Bank - Hotel And Spa
Rafayel On The Left Bank - Hotel & Spa London, England

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