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“Good first time stay” 3 of 5 stars
Review of Rafayel on the Left Bank - Hotel & Spa

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Rafayel on the Left Bank - Hotel & Spa
34 Lombard Road | Falcon Wharf, London SW11 3RF, England (Clapham / Battersea )   |  
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Hotel amenities
Ranked #117 of 1,075 hotels in London
London, United Kingdom
Reviewer
3 reviews 3 reviews
“Good first time stay”
3 of 5 stars Reviewed yesterday NEW

Stayed at the Nile Suite. It was my first time at this hotel. The room was lovely. It was clean. The bathroom was big. But I was disappointed to find that the Jacuzzi was out of action and therefore unable to use it. I then tried to use the shower and even that did not work. It made weird noises and shower handle went very very hot. I could not hold it to have shower at all. I did not report the issue as it was 11:30pm and I did not have the time to in hand to find someone to fix.

Ordered fish and chips. It was ridiculously expensive. I don't mind paying extra but the quality was not there either and therefore decided I will have breakfast outside. However, room service was good. Had a peaceful night sleep. Room itself is value for money. Food is way too expensive.

Room Tip: Nile suite is big and spacious.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (273)
Date | Rating
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English first
High Wycombe, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

fantastic, on arrival I was upgraded to a Suite.. amazing accommodation with great facilities and the bathroom was fantastic. I will definitely be back here. Staff were great and the restaurant food was very good.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Market Bosworth, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for 3 nights as we were going to wimbledon. Location wise for wimbledon it was spot on but the rest of it is just ok. Room was nice, but poor lighting and the smallest double bed I have ever slept in!! Shower didn't work properly (to be fair we didn't report this) one of the lifts was out of order and the only remaining one made the most alarming noises when in use. In general, the whole place looks a bit tired and the service is only so so. The restaurant is really over priced, especially in terms of the quality - meals at the Ivy cost less and are far superior. We arrived at around 9.30pm so just wanted a light bite. I had the duck pancakes ( a starter) which were £18 and decidedly mediocre. Went to bed at 11.30pm but woke up at 2am and was violently sick. Felt fine the next day, so not sure what that was about. Didn't eat at the hotel again, they did do a good latte though. There are better places in London for the same money. Won't be returning

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked Hotel Rafayel for my boyfriend's birthday in March 2014.

The hotel staff were very friendly and welcoming.

We had a 'Couple's Treatment' which meant we were both seen at the same time, in the same room which was nice.

The breakfast was in the restaurant 'Banyan On The Thames' which was really nice- beautiful scenery.

I have no complaints about Hotel Rayafel and would definitely recommend this for couples!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We used this hotel for us and about 25 guests for our wedding in May 2014 and they were so helpful and friendly it made everything so easy for us. The location is great especially for our little nephews and nieces looking in wonderment at the helicopters next door.
The rooms are in our opinion 5 star and all luxuriously equipped and every single one of our guests were upgraded which was such a lovely bonus too.
Food was good especially the breakfasts and when we selected the hotel about 2 months before we were given the full tour as well.
I have no hesitation in recommending this hotel it ticks all the boxes and had a lovely spa too. I will stay here again for sure. Thanks to Sanya and the team!

Room Tip: Room with a view and the Amazon suite especially good.
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great hotel!! We had a free upgrade to a river view suite, a birthday card and chocolates for my boyfriend in the room. We used the spa for a couples massage which was just lovely! We also sat outside and had a drink next to the river and watched the hellicopters coming in. It was so handy having use of the free shuttle to a from the station. I think we will definitley be returning!

Room Tip: River View
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night for our anniversary and will return !!

Everything was wonderful and would struggle to write anything bad ,
staff were friendly and professional and when we arrived we were randomly picked for a free upgrade to a two bed apartment and WOW what a upgrade !!!
Stunning two floor glass balcony and the view of the Thames and London was amazing tele didn't work and within 10 mins had a new one honestly first class !! Rooms large 2 bathrooms kichen diner living room mental for two people

We went with two other couples one had stayed two nights in a diff room which had a whirlpool bath ect again room was beautiful but view was much better in ours ;)

Used the spa quickly before we headed out was lovely and clean and girls helpful and sweet , take a pound for the locker !

Breakfast was compact and lovely enough choice lovely coffee I'm told by my husband view again lovely

Everything was fantastic thanks lovely hotel will 100% stay again very happy couple !wonderful hotel and fab price !

Room Tip: If u can get a apartment do it absolutely worth it but you won't want to leave the room !
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Rafayel on the Left Bank - Hotel & Spa

Address: 34 Lombard Road | Falcon Wharf, London SW11 3RF, England
Phone Number:
Location: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#14 Business Hotel in London
#77 Best Value Hotel in London
#167 Romantic Hotel in London
#179 Family Hotel in London
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Rafayel on the Left Bank boasts 65 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.00 PM. ... more   less 
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Also Known As:
Rafayel On The Left Bank - Hotel And Spa
Rafayel On The Left Bank Hotel London
Rafayel On The Left Bank - Hotel & Spa London, England

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