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“Great Service, Good Food, Fantastic Hospitality” 5 of 5 stars
Review of Park Grand London Paddington

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Park Grand London Paddington
4.0 of 5 Hotel   |   1 Queens Gardens | Bayswater, London W2 3BA, England (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #416 of 1,054 Hotels in London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great Service, Good Food, Fantastic Hospitality”
5 of 5 stars Reviewed November 11, 2012 via mobile

I stayed here for ten days. What makes this hotel unique is that the staff take an extra effort to make you comfortable. Be it the chef trying to find out what you like and serving it even though its out of the menu; or the concierge, ever smiling, ever ready to help; or the reception who never refer anything to the 'supervisor' for approval. Fantastic Hospitality.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review, November 12, 2012
Dear Guest,

Thank you for taking the time to comment on your stay at Park Grand Paddington.
We are glad you enjoyed the service provided.
I have shared your valuable feedback with my team and we look forward to welcoming you back again.

Kind Regards,
Sofia Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 11, 2012 via mobile

I booked this hotel for good price but after reading some review I was worried...but everthing was good! I don't know how some people can complain about the breakfast because its amazing!good location and good area!

  • Stayed April 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review, November 12, 2012
Dear Guest,

Thank you for taking the time to comment on your stay at Park Grand Paddington.
We are glad you enjoyed your stay with us.
I have shared your valuable feedback with my team and we look forward to seeing you again.

Kind Regards,
Sofia Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgoan
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 10, 2012

We were booked here. When we reached, we were told that we Shld move to a nearby hotel as they were running full. They arranged taxis and were courteous. However when we waited fr taxi and when we checked into the next hotel, we realized that we Asians were asked to move to the next hotel which was filled with other Asians, while park grand was giving rooms to east Europeans!!! I am in doubt of intentions but cannot be 100 percent sure

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 10, 2012

Good location close to Hyde Park & tube station Lancester Gate but try to avoid to book a single luxe room which is extremly small (there is no place to open your lagguage...) and the bathroom is even smaller. I also met a problem with heating system in my room which remained cold.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review, November 12, 2012
Dear Guest,

Thank you for taking the time to comment on your stay at Park Grand Paddington.
We understand that you found the room small, however I would like to inform you that we have different categories of rooms which are bigger and I am sure you would be comfortable with that.
We hope to welcome you back again.

Kind Regards,
Sofia Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaulieu-sur-Mer, France
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 9, 2012

Such a nice team, thanks Miss Deny for welcoming us so warmely every morning. The team is smily and happy, very present to help you with starting the day the best way possible!
The cook also very kind and accessible, ready to prepare delicious breakfast. The buffet is rich with fresh fruit salads, juices, good choice of cereals. Various hot food, tasty and renewed frequently. The room was small but very intellingently accomodated and nicely decorated.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review, November 12, 2012
Dear Guest,

Thank you for taking the time to comment on your stay at Park Grand Paddington.
We are glad you enjoyed your stay with us.
I have shared your valuable feedback with my team and we look forward to welcoming you back again.

Kind Regards,
Sofia Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
4 of 5 stars Reviewed November 7, 2012

Nice hotel. The only concerns i had was that the "pipes" was noicy when you took a shower ect. and that the breakfast wasn't included. 15 pounds is a bit too expensive for a quite moderate breakfast buffe.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Grand London Paddington

Address: 1 Queens Gardens | Bayswater, London W2 3BA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites
Hotel Style:
#267 Luxury Hotel in London
#294 Business Hotel in London
#365 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Paddington 4*
Reservation Options:
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Also Known As:
Park Grand London Paddington Hotel London
Park Grand London Paddington England

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