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Town Hall Hotel: Traveler Reviews

5.0 of 5
8 Patriot Square | Bethnal Green, London E2 9NF, England
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Town Hall Hotel
Ranked #28 of 1,081 hotels in London
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507 reviews from our community

Traveler rating
    380
    85
    22
    12
    8
See reviews for
Families
123
 
Couples
179
 
Solo
28
 
Business
102
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Bristol, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Great Stay #2”
4 of 5 stars Reviewed February 13, 2013

Another great stay at a great hotel. The 2 bed apartment we had was amazing - so much space. Such a smart and stylish hotel but still welcoming to families. Food offered is more for grown ups (we had a lovely room service dinner) but staff were great with recommendations for places to eat with the kids. Thank you.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask CE_2013 about Town Hall Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review
March 20, 2013
Dear Guest,
Thank you for your recent review on Tripadvisor. It is nice to read that our idea of hotel “welcoming to families” is appreciated by our guest time and again. It is also nice to see that despite the inconvenience of not having specific food for our little friends visiting the hotel, the front desk was able to transform this inconvenience in a wonderful occasion to discover and enjoy the neighbourhood. Rest assured that we are working on this anyway so that your stay will always have this little something added to make it special! Kind Regards Sandro Desole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitchurch, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Want somewhere different? STAY HERE!!”
4 of 5 stars Reviewed February 13, 2013

I normally stay in Central London when on business in town but for the week in question, pretty much everywhere was full or stupidly expensive. Almost in desparation, I took the recommendation of Expedia and I am so glad I did. The staff are unbelievably helpful and courteous and as for the building itself, wow!! If you are into art deco you really cant stay anywhere else. My only criticism is that in order to get into the City, there's no choice but to take the overcrowded Central Line. If you have any luggage, don't even try - take a cab.
But do stay at this hotel. I can't fault it in any way.

Room Tip: Upgrade - well worth it.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 7 more reviews by AKUK1 for London
Ask AKUK1 about Town Hall Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review
March 25, 2013
Dear Guest,
Let me first of all thank you for the feedback you wrote on Tripadvisor. We are glad to hear that despite the difficulties encountered you finally found what you were looking for, and that everything here at the Town Hall Hotel from the ‘unbelievably helpful staff’ to the’ building itself’ contributed to it. As per your ‘criticism’ rest assured that we are working on that, we have a shuttle who lives at two different hours from the hotel to the city on working days. We looking forward your next visit!
Many thanks and kind Regards
Sandro Desole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
1 review
“Will definitely recommend this hotel”
5 of 5 stars Reviewed February 4, 2013

Stayed here for one night, couldn't fault anything. Staff very attentive and hotel has the WOW factor! We had an evening meal in the Corner Room which was superb , I have a glutton free intolerance & the restaurant staff went out of the way to accommodate this. We then had cocktails in bar which had a brilliant atmosphere! Breakfast was cooked to order not like most hotels in London where it is pre cooked buffet style. On Sunday we walked to Brick lane & Spitelfields market well worth a visit!

Room Tip: We stayed in an apartment Brilliant!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lynn V about Town Hall Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review
March 25, 2013
Dear Guest,
Let me take this occasion to thank you for your nice feedback on Tripadvisor. We are glad to hear that our staff time and again is going the extra mile in order to accommodate the different needs every guest has whether is a member of the front desk, of the Corner room or the Viajante bar. We cannot wait to have you back to help you to discover even more about the area we are in and enjoy all the peculiarities that make this part of London so special.
Many thanks and kind regards
Sandro Desole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Batley, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Probably one of the best hotels I have ever stayed in.....”
5 of 5 stars Reviewed January 31, 2013 via mobile

Excellent staff
Excellent rooms
Great nights sleep
What more could you want!
This hotel also retains its original building (local town hall) features fantastically. Has to be seen to be believed
Breakfast is nice and the facilities are great too. Highly recommeded

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mohammed c about Town Hall Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review
March 25, 2013
Dear Guest,
Let me take this occasion to thank you for this very nice feedback left on Tripadvisor. We are glad to see that our hard work is going to the designated direction, “the Excellence” and that you found our hotel “one of the best you ever stayed in”. Rest assure that this will be always our goal and you will find the same high standards every time you will be back.
Many thanks and Kind Regards
Sandro Desole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“We will be back!”
5 of 5 stars Reviewed January 29, 2013

I have the privilege to visit London quite frequently. A good Canadian friend suggested we give a try to the Town Hall Hotel as my wife and I were traveling this time with the whole family on vacations. I must say, I never stayed or even visited London's East End. The building is simply gorgeous. My wife, our daughter (20); and our sons (22); (18) and (10) stayed at the Town Hall Hotel for five nights in January 2013. We booked an apartment with two rooms and adding two beds; but very wisely, at our arrival to the hotel, the receptionist suggested us to take an apartment with two bed rooms for our kids and an additional room for my wife and I. The rooms are very well decorated and with elegant details. Breakfast was fabulous, not just the food but the buffet area really splendid. Great staff, always ready to serve well; special remark for Victor and Andrea. Finally, my wife and I were speechless after dining at Vijante: simply fabulous. Our 6 course meal was incredible. We'll be back!

Room Tip: If you travel with kids, the Lower Ground apartments are quiet and located close to the beautiful sw...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by Charles46 for London
Ask Charles46 about Town Hall Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director or operations at Town Hall Hotel, responded to this review
March 25, 2013
Dear Guest
Thank you for your kind review on Tripadvisor. It is always nice to read that our guests are our best advertisement and that whenever we are "suggested" by someone we do not fall short of their expectations. We are glad to hear that our double bedroom apartments are still the most popular among our units therefore many families come to spend their holidays break with us. It is good to hear that our staff at the Front Desk, the breakfast at the Corner Room and the fine dining at the Viajante made your experience memorable, rest assured that your comments will be shared with all the relevant departments. we are looking forward to welcome you again at the Town Hall. Many thanks and Kind Regards Sandro Desole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Town Hall Hotel

Also Known As:
The Town Hall Hotel And Apartments
Town Hall Hotel London, England
Address: 8 Patriot Square | Bethnal Green, London E2 9NF, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Luxury Hotels in London
#28 Business Hotels in London
#32 Family Hotels in London
#103 Best Value Hotels in London
#110 Romantic Hotels in London
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
TOWN HALL HOTEL is a boutique hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more   less 
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Town Hall Hotel
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