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“Up and coming East London” 5 of 5 stars
Review of Town Hall Hotel

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Town Hall Hotel
5.0 of 5 Hotel   |   8 Patriot Square | Bethnal Green, London E2 9NF, England   |  
Hotel amenities
Ranked #65 of 1,065 Hotels in London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Up and coming East London”
5 of 5 stars Reviewed December 7, 2012

Had a lovely stay at the hip Town Hall Hotel. Fascinating neighborhood with easy access to downtown London. The apartment was large, well furnished, clean and very affordable. Definitely worth a stay.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, December 10, 2012
Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel Apartments. I am pleased to read that you enjoyed you stay with us and that you thought the apartment to be spacious and comfortable. I am glad to hear that you the surrounding areas of the hotel fascinating and you found it easy to travel from the hotel to central London. I hope to be able to welcome you back soon and should you require my assistance, please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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871 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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English first
Canterbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 6, 2012

We took a couple of friends to London, I booked "The Town Hall". Was not sure what to expect, to my surprise, it was fantastic. Service from all the staff, very unusual these days! Super apartment, very comfortable, all In all a "great stay"

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, December 10, 2012
Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel Apartments. I am delighted you hear that you and your friend enjoy your stay with us and that you were surprised to see the level of caring we put on our guests service. I am also pleased to read that you loved the apartment and our level of cleaning which is second to none. It has been totally our honour to have had you and your friends here with us and I hope to be able to welcome you back to the hotel in the near future. Should you require my assistance, please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trondhjem, Sor-Trondelag, Norway
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2012

we were a family of four ordering a familyroom, expecting one room with double bed and sofa to sleep in. we got two big rooms with doors between! the rooms are fully equipped with kitchen with dishwasher and espresso machine. the bathrooms are great, beds are great, and the service just excellent. they're all proffesional and friendly.
the area is quiet, you can sleep with your window open. :) still it's just 10 min with the tube to the center of london.
we are coming back!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, December 11, 2012
Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. It is a great pleasure to know that you were impressed with our apartment, offering spacious sitting room, comfortable beds and fully equipped kitchen with appliances that come useful when travelling with family. It gives us great honour to know that you appreciated our friendly and honest way of service. It is always a pleasure to know that every effort made to ensure you received a memorable experience paid off with your generous score and feedback, which has been shared and appreciated by all the teams here. Thank you for choosing the THH for you stay in London and should you require any further assistance from the THH please do not hesitate to contact me directly. Many thanks and kind regards to you and your family. Sandro Desole
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Southampton, England, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2012

Stayed here for my sisters wedding , Hotel is stunning, staff are amazing nothing is too much trouble, fantastic pool , and the rooms are just wow , with a home from home feel , parking is permit but free to park from 5,30pm fri to monday morning which is great no permit needed
if u want a amazing hotel with 5 star service this is the place

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operatons at Town Hall Hotel, responded to this review, December 11, 2012
Dear Guest
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. I am delighted to hear that you enjoyed your stay at the THH during your sister wedding and that you thought the hotel to be stunning and the apartments fantastic, with a home from home feeling. I cannot express how happy I am to see your comment as they indeed express how we want our guest to feel when they stay with us. My teams and I are pleased to read of your appreciation on all the efforts made to ensure the success of the wedding reception and the stay of family and friends. I can assure you that all your comments have been shared with all the teams here and it goes without saying that we will be honour to see you back to stay with us in the future. Thank you for choosing the THH for your stay in London and should you require my assistance, please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole
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Long Island City
Top Contributor
59 reviews 59 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 27, 2012

It is not in central London, but from my point of view it is a positive, Bethnal Green is up and coming and has lots of greenery. Finally it is only one stop to Liverpool Street in Zone 1.
The hotel is great, very well decorated, with plenty of nice amenities such as milk in the fridge and a beautiful lap pool. Great reception and concierge service, great bar. I want to go back!

The higher end restaurant, Viajante, is very expensive and has very modern food, it is not for everybody. The other one seems to be a much more reasonable place, and there are plenty of good pubs on Broadway,

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, April 3, 2013
Dear Guest,
Thank you for sharing your comment on TripAdvisor. It is nice to read that our choice of location is pleasing our guests and that the most part of them do not consider it “far away” or “out of the paths”. We are glad to read that you liked the rooms, their settings and amenities and that our staff once again added to your stay something special. We regret that you did not have the “Viajante” food experience or the Bistrolike experience of the Corner Room. We will recommend you to try it, maybe for a special occasion or during your next visit. We are looking forward to it! Kind Regards Sandro Desole
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Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 27, 2012

We were a family of six staying in a two bed room apartment. It was two apartments with an interlocking door with plenty ofn space for us all. It was well equipped and very stylish.
The hotel staff were amazing and nothing was too much trouble. The pool was excellent and quiet though a larger changing room would have been better and storage for your clothes would have been nice.
The hotel is five star but you have to appreciate that it is in Bethnal Green and was an old Town Hall so very much "in the local area" which is a little run down.The tube is only 200 meters away and always felt safe. The hotel was handily placed and only took 20 minutes on the tube into central london on the Central line.
The hotel is Art Deco and just fantastic. The staff make the place and we will be staying again, this is now our hotel of choice in London!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, April 3, 2013
Dear Guest,
Let me first of all thank you for your comment left on TripAdvisor. We are glad to read that our two bedrooms apartment/interconnecting with double bedrooms are always one of the most appreciated solutions for our guests travelling with family. It is also nice to read that our staff “makes the place” and “nothing was too much trouble”, rest assured that your kind note will be shared with all of them. We are looking forward to welcome you again. Kind regards sandro Desole
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Milan, Italy
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2012

This is our second time at "Town Hall...", we felt to returning back home! Great welcoming, a superb accomodation..., we want to congratulate with Andrea, Cavin, Carolina and Sandro for making our stay marvellous. We will be returning back soon...!

Room Tip: It is the great choice for family!!!
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, April 3, 2013
Dear Guest,
Let me personally thank you for the nice note left on TripAdvisor about the hotel and its staff. Your comment will be shared with all the staff here. It is nice to read that our high standards are kept visit after visit and rest assured we will always work toward this goal. We cannot wait to welcome you again, “soon” in your “home away from home”!
Kind regards Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Town Hall Hotel

Address: 8 Patriot Square | Bethnal Green, London E2 9NF, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in London
#30 Business Hotel in London
#54 Luxury Hotel in London
#85 Family Hotel in London
#86 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Town Hall Hotel 5*
Number of rooms: 98
Official Description (provided by the hotel):
TOWN HALL HOTEL is a boutique hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more   less 
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Also Known As:
The Town Hall Hotel And Apartments
Town Hall Hotel London, England

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