I stayed at the Town Hall in a one bedroomed apartment on the Lower Ground floor. It was comfortably and stylishly furnished - lovely lamp - and the kitchen was very well equipped with everything you could want, including an excellent coffee machine. The bathroom was extremely luxurious and I liked the glass wall between it and the bedroom with a curtain to draw for modesty. The toiletries, towels and bathrobes were high quality and the cute rubber duck was a nice touch. The bed was very comfortable with plenty of pillows. All good, in fact excellent so far.
Now for the reservations. Why spoil the ship for a haporth of tar? There were several vases but nothing to go in them and few if any pictures so the rooms looked bare and unfinished, not minimal.The colours were aiming at 70s chic but actually just looked dingy because of the shades chosen. The TVs were very small; the one in the bedroomwas no bigger than a monitor. I was told check -in was at 14.00 but though I had rung ahead and been told it would be ready before then, the room was not ready until 14.30. The receptionist was cold and distant and uncommunicative, perhaps a language problem.
The real problem was breakfast. In the file in the room it said breakfast was served until 10.30. I went to the breakfast room at 9.45 and was told it finished at 10.00. I waited for 10 mins for a waitress to take my order and was then told there was no decaff coffee. The ordinary coffee had run out and I was told it would not be refilled as it was now past 10.00. There was little left on the buffet in the way of cheese or meat, so at £15 it was an expensive fruit juice, cereal and croissant. I am told the cooked dishes are well worth the extra £4 but I didn't have time to wait.
So all in all a bit of a curate's egg. I would stay againif I got a good deal on the room but go to the City for breakfast or get up earlier.

I stayed 3 nights att Tower Hall Hotel in november 2012. Had booked a double room, but was upgrader to a suite on arrival. Very nice ambiance, friendly and professional staff and service. Great building and very nice decoration. They really care about details!

This is a wonderful hotel which retains much of its character and yet is also very contemporary. There are some lovely, quirky pieces of furniture and the apartment we stayed in was extremely spacious with a large bedroom, bathroom and lounge area, with a well disguised kitchen too! The experience of having a cocktail made in the room was fantastic, we learnt so much about making a martini! It was only disturbed by the turn down service offering us some beautiful macaroons! The staff were very polite and helpful both before and during our visit. The location is great for exploring East London with all its lovely eating places and shops. We loved the hotel and can't wait to go back.

My partner and I stayed at the Town hall for a romantic break! We had a wonderful stay, we stayed in an executive apartment, the apartment was of exceptional standards, we couldn't fault it. The daily treats were a very nice touch! The staff from concierge through to room service were extremely friendly and attentive. The facilities at the hotel are also of high standards. You cannot fault this hotel and if you are looking for somewhere different to the normal accomodation options then this is the place to go. Unique characteristics and lovely staff, we shall return in the near future.