Popped into Nero at around 4pm this afternoon most tables occupied but the 3 tables that were unoccupied were filthy,cluttered and unusable. Whilst in the ordering line I did ask if a table could be cleared but this was left for the customer to sort. The 2 visible members of staff a Male and Female were so far removed from customer service..so not interested. I watched other customers over my 30 minutes stay and they all had to clear tables before they could settle down to relax.. Really unfair don't you think. Pret Manger has opened a larger establishment and I shall go there from now on.
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