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“Amazing!” 5 of 5 stars
Review of Apex London Wall Hotel

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Apex London Wall Hotel
4.0 of 5 Hotel   |   7-9 Copthall Avenue, London EC2R 7NJ, England   |  
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Ranked #27 of 1,063 Hotels in London
Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Amazing!”
5 of 5 stars Reviewed December 4, 2012

Booked through booking.com. Stayed for one night on a Saturday for my boyfriends birthday. Arrived too early to check in, however staff were very helpful and minded our luggage until we arrived back in the afternoon to go to our room. As we arrived back, lady at reception greeted immediatley, remebering our names and advised we had been upgraded to a suite and our luggage had already been placed in the room. Room was amazing, no other words to explain! Gorgeous boutique decor along with a balcony and floor to ceiling windows. Plus a birthday card and chocs were left as a gift for my boyfriend. I have never slept in a bed so comfortable and it was massive. My only regret is we never booked for longer. Cannot believe how cheap this room was for what we got. Elemis tolieteries were a lovely touch (even included lavender spray for pillow at night). Very close to tube station, literally 3 - 4 minute walk from Moorgate. Cannot wait to return! Thank you Apex!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonDavisJunior, General Manager at Apex London Wall Hotel, responded to this review, January 3, 2013
Dear Jodie D

Thank you for choosing to stay with us at the Apex London Wall during your recent visit to London and for your fantastic review of our quality of product and service and great location.

We are delighted that we were able to be a part of your special occasion celebrations and that the additional personal touches you received along with the complimentary upgrade to one of our suites and the service from our great team made your stay extra special.

I do hope that we have the pleasure of welcoming you back again soon and do remember when booking to visit our direct website for our best rates and package deals along with a complimentary £ 10.00 voucher for use in our Off the Wall Restaurant and Bar.

Yours sincerely,

Simon Davis
General Manager
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1,046 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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kent
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 4, 2012

We stayed at the Apex London Wall as we were with friends having our yearly Xmas weekend of shopping/drinking and eating. Our friends found the hotel and how pleased were we........the hotel was great, it was clean and very modern, the rooms were fab and the staff were fantastic and very attentive, nothing was too much trouble. The hotel was situated in a prime area with easy access into the West End. A 10 minute wallk down to St Pauls also gave you loads of great shops and places to eat. We will definately return to The Apex - thank you again for a very comfortable and enjoyable stay.
Mr & Mrs Donovan
Kent

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neuchatel, Switzerland
Top Contributor
77 reviews 77 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 29, 2012

I stayed one week on business in a standard room. Staff were very pleasant and helpful and room was clean and well equipped, but was a bit on the small side.

Hotel is very well located for the City and transportation links.

I would stay there again when in the city.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonDavisJunior, General Manager at Apex London Wall Hotel, responded to this review, December 3, 2012
Dear ch2013,

We were delighted to have the pleasure of hosting you during your recent business trip to London and are pleased that our high quality of room accommodation in an excellent city location delighted you.

Many thanks for taking the time to share your experiences with us and other reviewers and we certainly look forward to welcoming you back on your next visit.

Yours sincerely,

Simon Davis
General Manager
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Northern ireland
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 23, 2012 via mobile

Picked through secret escapes - wanted a few surprise treats for my hubby's 40th. Had no bother contacting customer services manager with request - nothing was a problem including a rather tacky 40 birthday balloon!!
Upgraded as requested by secret escapes - not always available through these deals and room immaculate!! Staff from start to finish so friendly and helpful. No unhappy faces throughout our whole stay!! Check in and out very efficient. My only complaint if it even is a complaint the hotel is not visible from the main road and not signposted so took a while to find. Would definately recommend for a comfortable, friendly peaceful weekend.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonDavisJunior, General Manager at Apex London Wall Hotel, responded to this review, December 3, 2012
Dear EscortMad,

Thank you very much for your kind comments regarding your experience at the Apex London Wall. We are very proud to have such a great team who strive tirelessly to ensure that our customers enjoy a memorable experience and are delighted that we had the opportunity to deliver this during your visit.

We endeavour to consistently offer a value for money experience and often find that our customers who book one of our best available deals and packages directly are consistently surprised and delighted with the levels of service and quality of product. I am so pleased that this was the experience you encountered during your time with us and that we were able to exceed your expectations.

We hope that your trip back to Northern Ireland went well and I do hope that we will have the future opportunity and pleasure of welcoming you back to London and the hotel.

Yours sincerely,

Simon Davis
General Manager
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Ireland
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 23, 2012

I recently stayed here for a few nights with work in the City. The hotel is ideally located for anyone wanting to explore Central London.

The rooms are well appointed (they have a Bose SoundDock which was massively appreciated), the delux rooms also have a Blu Ray player and two huge TVs.

The dining menu I would say is somewhat limited (I'm a picky eater though) but the breakfast is up there with the best (I find hotels in general to have fairly dismal offerings at brekkie).

This is now my 2nd time staying in an Apex Hotel and my experience with them is that they can almost certainly beat most big chains hands down when it comes to service, staff and overall value for money. I would have no hesitation in recommending Apex London Wall to anyone.

Room Tip: I'm a very light sleeper but the rooms overlooking Copthall Avenue can get a little noisy.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonDavisJunior, General Manager at Apex London Wall Hotel, responded to this review, December 3, 2012
Dear Des_traveller,

We were delighted to have welcomed you back for your second visit and are pleased that your stay was as pleasant as your first.

Our central location in the city just off Copthall Avenue does afford a comfortable and convenient base from which to further explore the city. I am delighted to hear that you enjoyed our A’ La carte breakfast offering and would like to thank you for your comments regarding our room service menu which I am pleased to say is currently being reviewed and will hopefully have some additions and changes in the next few months.

Thank you for continuing to use us as your preferred accommodation choice when you are in the city and we look forward to welcoming you back to the Hotel in the near future.

Yours sincerely

Simon Davis
General Manager
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United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 20, 2012

The staff without exception have to be some of the friendliest in London.
The decor is modern and stylish.
The location just off London Wall is a couple of minutes from Liverpool St Station, Moorgate or Bank and bus routes.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonDavisJunior, General Manager at Apex London Wall Hotel, responded to this review, December 3, 2012
Dear Maggieb041,

Thank you for choosing to stay with us on your recent visit to London. I was pleased to note that our central location to Bank tube station was convenient and happy to note that you enjoyed the quality of our contemporary room product along with the high standards of guest service we work tirelessly to achieve.

We are very fortunate to have such a committed and passionate team working with us and they were delighted that their efforts in ensuring a personal approach made for a memorable trip.
I do hope that we have the pleasure of welcoming you back again soon and do remember when booking to visit our direct website for our best rates and package deals.

Yours sincerely,

Simon Davis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manchester, uk
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed November 19, 2012

Had a fantastic stay here on a city break with my husband. The staff were amazing and couldn't do enough, nothing was too much trouble. Our room was contemporary, sky tv with all sports and movie channels, and the best bed I've slept in in any hotel for a very long time.

Although a little quiet, being in the financial district, we found that suited us perfectly. Two tube stations are very nearby and all major sites are accessible within minutes.

Value for money at the London Wall is outstanding, you would pay more than double the rate if it was more centrally located. Elemis toiletries were the cherry o. The cake for me! Can't wait to go back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonDavisJunior, General Manager at Apex London Wall Hotel, responded to this review, December 3, 2012
Dear Huggies79,

Thank you for taking the time to review your recent stay with us and I am pleased that you and your husband found our product and services to be a value for money offering. It was nice to note that the staff interaction and their efforts ensured that you enjoyed your experience and had a comfortable stay.

We do hope that you have taken Wally your complimentary Apex London Wall duck with you to Manchester as he does love travelling. If not then do remember to pick him up on during your next visit.

We look forward to having you back with us again soon.

Yours sincerely,
Simon Davis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Apex London Wall Hotel

Address: 7-9 Copthall Avenue, London EC2R 7NJ, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in London
#25 Luxury Hotel in London
#33 Family Hotel in London
#52 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Apex London Wall Hotel 4*
Number of rooms: 89
Official Description (provided by the hotel):
Located in the heart of the City, this four star deluxe hotel has 89 spacious en-suite rooms with a choice of city, superior, deluxe and suites. The rooms include 40" LED TV, Bose SoundDock MP3 dock, fridge, safe, spacious walk-in power shower, large desk, ground coffee and selected teas, luxury toiletries, iron and ironing board, free Wi-Fi and local calls. Other facilities include Off the Wall Lounge Bar and Restaurant, and Gym. ... more   less 
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Also Known As:
Apex London Wall Hotel England

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