My boyfriend and I stayed here for 3 nights on a trip to London for my birthday, to say it wasn't what we were expecting is an understatement!
We'd booked online and looked through the photos and this place was certainly nothing like they would have you believe.
The hallway walls and carpets were filthy, the bed was so slanted we had trouble not rolling out mid sleep and the room was uncomfortably warm due to a sash window that had no means of keeping it ajar.
One evening, after being out on our feet for 12 hours, we realised our kettle was not working. We told the man on reception only to be told we'd have to wait till the morning. After a brain wave from myself, we tried the kettle in a different plug socket and found it to work. I must mention this socket was on the floor under a table. On telling the receptionist that it was the plug, so we could not use the toaster or microwave either, his response was for us to move everything to the socket on the floor!! Not really why we paid for a self catering apartment!
The bathroom stank of mould and bad eggs clearly from an awful water supply. The shower was a trickle of water that was either boiling hot or freezing cold, I couldn't even manage to wash the shampoo from my hair!
Luckily none of this dampened our spirits and we had an amazing holiday but we definately WILL NOT be staying here again!
- Official Description (provided by the hotel):
- Apartments features include private ensuite facilities with showers, televisions and fully equipped kitchenettes with a full range of utensils. Dylan Apartments Kensington is only a few steps away from Earl's Court Tube Station and "Exhibition Centre". ... more less
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- Also Known As:
- Dylan Kensington Hotel London
- Dylan Apartments Kensington London, England