Booked four nights over the internet at this horrid place last June.
Upon arrival i prepaid my entire stay,unfortunately before i had seen my room.
First thing i noticed was that the door did not lock properly as the lock/the door/and the door frame had a large space between them.
I didn't even bother to look at the rest of the room,and walked back to the reception(across the street) and complained.To the receptionists credit,she upgraded me(if you can say that) to a double room right next door( i was a solo traveler and had booked a single room).
I cant say that that was any better,as you will see from my pics, the place was an absolute mess and a total scam compared to the photos on the site.The door at least did lock properly but the windows right behind the bed did not!For a solo female traveler that is not the safest of options.
Unfortunately i had prepaid my stay and was short on cash as i was relocating so had no choice but to stick it out for a few days although i did check out one day early.
I tried emailing management repeatedly but never got a reply.I guess that is their policy.Scam everyone and never ever take any responsibility for their actions.Its been a while since this horrible experience and it still makes my blood boil!
- Official Description (provided by the hotel):
- Apartments features include private ensuite facilities with showers, televisions and fully equipped kitchenettes with a full range of utensils. Dylan Apartments Kensington is only a few steps away from Earl's Court Tube Station and "Exhibition Centre". ... more less
- Reservation Options:
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- Also Known As:
- Dylan Kensington Hotel London
- Dylan Apartments Kensington London, England