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“Worst Service Ever” 2 of 5 stars
Review of da Scalzo

da Scalzo
2a Elizabeth Street | Corner with Eccleston Place, London SW1W 9RB, England (Victoria)
02077305498
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Ranked #2,118 of 17,997 Restaurants in London
Price range: $25 - $25
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Dining style: Casual Elegant
Neighborhood: Victoria
Cross street: Elizabeth Street
Description: Tel +44 (0)20 7730 5498
Saint Paul, Minnesota
Senior Contributor
37 reviews 37 reviews
11 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“Worst Service Ever”
2 of 5 stars Reviewed July 19, 2013

The restaurant food, once it arrived, was fine and the manager was extremely helpful. Our waiter, however, was very poor. The restaurant was somewhat busy but our waiter ignored us and failed to even greet us or ask for beverage orders. Finally, the manager provided our table service and did a nice job. The original waiter, completed our order and had the nerve to add an automatic 12.5% tip. I complained and the manager removed the charge. I am a fairly patient person and all the waiter had to do in a busy environment was to acknowledge us and provide basic service, but he did not. Just the worst service ever.

Visited July 2013
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355 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dallas, Texas
1 review
“GOOD!!!!!!!!!!!!!”
5 of 5 stars Reviewed July 15, 2013

I will definetly come back again for the atmosphere and the live music.Also the staff is friendly and my pizza very yammy .

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Contributor
18 reviews 18 reviews
3 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
“Delicious food, and good service.”
4 of 5 stars Reviewed July 15, 2013

If you're at a loose end at Victoria coach station have a bite to eat in this restaurant, which is situated adjacent to the station on the main road. The road is quite busy so personally I would eat inside for a more pleasurable experience.
They serve nice size portions and the food is hot; my wife used to be a cook, and is notorious for sending food back if its not up to scratch , or if it comes out cold, but she said her food was lovely, she had the salmon. My pasta Formaggio was delicious too. So if you're waiting for a coach or just arrived and a little hungry, I thoroughly recommend this inexpensive venue.
Just a little word to the wise service will be included in your bill, so don't tip twice unless you want too, lol.

  • Visited June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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1 review
“Lovely place”
4 of 5 stars Reviewed July 13, 2013 via mobile

We had a wonderful dinner we didnt book a table but we try our luck even knowing was Saturday night but the manager found us a table in a blink and it was busy,service was quick and the food very tasty .thanks to all staff.

  • Visited July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Dallas, Texas
Senior Contributor
34 reviews 34 reviews
10 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Part of Show Package”
3 of 5 stars Reviewed July 13, 2013

We came to this restaurant as it's part of the Wicked musical dinner and show combo tickets. I think it's a brilliant marketing strategy on the part of restaurant, otherwise we may have missed visiting this place. The location is convenient, right off the Victoria Coach Bus station or Victoria Tube station, and is within walking distance to Apollo Victoria Theater where the Wicked show is. We ordered lamb kidney, salmon, veal and pudding. Everything was on par and tasty with some dishes portion may be on the smaller side. I checked their regular menu and found the prices to be reasonable. On the day of our visit, the manager was at the entrance to greet customers so he was aware of the show combo package. Overall the service was OK and we would recommend giving it a try.

  • Visited April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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