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“Excellent room, location and staff” 5 of 5 stars
Review of Presidential Apartments Kensington

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Presidential Apartments Kensington
4.0 of 5 Condominium   |   6-12 Barkston Gardens | Kensington, London SW5 OEN, England (Earls Court)   |  
Hotel amenities
Ranked #79 of 663 Specialty Lodging in London
Sydney
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent room, location and staff”
5 of 5 stars Reviewed July 22, 2014

We stayed in a King suite for 3 nights in July 2014 and had a great experience. We had a queen bed in the bedroom and the kids had double and single sofa beds in the lounge area. There was small kitchen with washer/dryer and dishwasher and, with an M&S store at the end of the street, it was easy to get food requirements. It was also easy to get to from Heathrow Airport by train, being a short walk from Earls Court Station. The staff were fantastic, friendly and happy to share their knowledge of tourist attractions like the Bus tours and even provided a map and gave directions. Julie was exceptional as she arranged for my kids DS's to be posted home to us as they were left behind. It's also great to know that the cleaning staff are so honest too! I highly recommend staying here and we'll be coming back when we next return to London.

Room Tip: Our King suite was at the back of the hotel and was very quiet.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Presidential_Kens, Guest Relations Manager at Presidential Apartments Kensington, responded to this review, September 6, 2014
Dear Guest,

Thank you for your review about our Apartments.

We are happy that our facilities were up to your requirements and that you loved the area.
We are also glad to know that the DS has reached you intact.
We have passed the comment to the staff and she is very pleased.

Thank you and see you next time.

Regards,
Elisa Ferrari
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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316 reviews from our community

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    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

We stayed here for a week and what a fantastic experience. Our suite was fabulous with small kitchen and washer/dryer. Internet was strong and always working. The suite was also very clean and new modern furniture really was great! Only problem was the tub/shower, the door to the shower is really strange and can be dangerous especially to seniors and little children. The staff were excellent and very friendly and helpful! The location was perfect! Located in a wealthy clean and safe neighborhood, literally a corner away from subway, restaurants and shops! Overall, we highly recommend this cute hotel!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 18, 2014

We stayed here for 5 days in the beginning of July 2014. We had a double bed with a sofa bed for 3 people on the ground floor. The accommodation was comfortable and pleasant. Definitely bring ear plugs if you are facing the street as there is a youth hostel across the way. The noise wasn't too bad, but for light-sleepers like myself ear plugs will definitely help. The staff was very friendly and helpful! The apartments are situated in a nice area and a short walk from Earls Court station. It is also close to a grocery store which was helpful. Definitely will stay here again next time I am in London.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Presidential_Kens, Guest Relations Manager at Presidential Apartments Kensington, responded to this review, August 30, 2014
Dear Guest,

Thank you for your review about our property. We are very happy that you have enjoyed your stay and the facilities in our apartments.
Should noise be an issue from the building in front please contact reception and we will do our best to stop it. Reception is open 24 hours.

Please feel free to contact us next time you visit London and we will be happy to assist you.

Regards,
Elisa Ferrari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2014 via mobile

We really enjoyed our stay here and found the staff fantastic.
Great location close to earls court train station and just a really nice area to walk around, also a couple of good pubs at the end of the street and m&s store so you can buy whatever food you might need.
Room was tidy and clean the bathroom was tiny but functional.
An enjoyable stay we would return here again for sure!
The only negative to note was although we didn't leave our luggage here we noted others did and it sat in the hallway which I would not be comfortable with.

Stayed July 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 9, 2014

I have recently stayed in this hotel and overall with regret I found it dissatisfactory and disappointing. From the start I found the members of staff at reception including the manager un-welcoming and cold; to top it all off they gave our balcony room to another customer which we paid extra for! Instead telling us from when we arrived they expected us to find out for ourselves. When giving the luggage to reception on our last day we came back to find that they actually just left our luggage in the middle of a corridor and not a designated luggage room. Luckily nothing was stollen!!!

  • Stayed July 2014, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Presidential_Kens, Guest Relations Manager at Presidential Apartments Kensington, responded to this review, August 14, 2014
Dear Guest,

Thank you for your review. I am sorry to read that you have not found our hotel satisfactory and you encountered an issue with your reservation. I can assure you that we would not give an apartment to someone else unless an error with the booking was made and we are very sorry if we have given this impression. The front desk is the face of an hotel therefore you should always feel welcome and have a good feeling when coming in. I am sorry if this was note the case at your arrival and I will be passing this to the staff and rectified the issue.

We hope to see you and your friends next time you are visiting London.

Regards,
Elisa Ferrari
Guest Relation
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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 6, 2014

We stayed here for 4 nights. It was 5 mins walk to Earls Court for food shops and the tube. Room was smallish but we really only ate dinner in and slept there. Some reception staff were very helpful but others not. It was also not as nice as the pictures. The shower is over a really high bath and is an accident waiting to happen. All in all it was ok but wouldn't stay there again and not worth what we paid.

Stayed May 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 5, 2014

We stayed 2 nights in this appartment. The location is great with plenty restaurants nearby. The bed was the most comfy in London. I did appreciate the use of the washmachine in the room but the dryer was extremely slow, took around 3 hrs to dry 1 pair of denim jeans. The rooms are clearly states as being a non smoking room yet it stunk of stale smoke. The bathroom.... Ok the actual shower recess was MASSIVE, but the size of the bathroom is the tiniest I've seen ever.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Presidential Apartments Kensington

Address: 6-12 Barkston Gardens | Kensington, London SW5 OEN, England
Location: United Kingdom > England > London > Earls Court
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #79 of 663 Specialty Lodging in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Presidential Apartments Kensington 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Presidential Apartments Hotel London
Presidential Apartments Kensington London, England

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