Was finding it difficult to book a hotel in this area, so maybe i should have been suspicious when I found a double room, although very welcoming on the phone, thats where the welcome ended. It took a while for them to answer the locked door and then we were abandoned in the foyer - which is very nice. When we got our room we embarked on a journey up various stairs, it wasn't so great here, probably last updated in the 80's. The ensuite was cupboard sized and there was no where to put anything. There was a lot of noise from upstairs although we were fairly near the top. Parking was limited but then more so was the 'choice' of food. This really isn't a hotel its an old style B&B.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sorry to hear that you did not enjoy your recent stay with us. Without knowing details of your booking I cannot look into what type of room it was that you reserved. For example we do have some small double rooms available that are a cheaper alternative to our standard large double rooms. In general, all of our bedrooms and bathrooms do slightly vary in size. However, all of our bedrooms have recently been refurbished, with all landing and bedroom carpets having being replaced last month.
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It is a shame that your stay was disturbed by other guests, however this should have been reported to our night staff who would have been able to assist you in this situation.
As we are situated in a residential area of North London, parking is limited. Although we do have approximately 8 off street parking spaces available to guests, there is free parking on Queens Avenue (where we are located) and all the surrounding side streets.
Regarding your comment on our towels, we are currently supplied by the UK’s market leader in textile rental and laundering services for industry, commerce, the NHS and the public sector. We will endeavour to pass your comments onto them directly.
As with all hotels, we greatly appreciate your feedback and thank you for taking the time to write a review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.