Was staying in the hotel so walked in around 8pm for a table for two. One of the ushers asked us to take off our coats for being seated. Then came the manager who insisted that there was a wait as no table was available. So we ordered a drink and I commented to the lady usher that the table she had found for us just seems to have disappeared... she shrugged helplessness. Before our drinks arrive, we are ushered to a small table while over 30% restaurant is empty. Our request for a more convenient table brushed aside too. Only six more guests came in till 10.15pm after us that evening......so much for the place being BOOKED.
The food was a great experience, hi end pricey but great . Well worth a visit if the attitude of the staff can be reformed to become civil.
Why cant the manager be taught some good behaviour?
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