I went last week for a celebration meal with my wife and 2 friends and we all left feeling very disappointed. The view is fantastic and as a Londoner, it compares to Oblix at the Shard etc. Unfortunately I have to agree with other reviewers, the waiting staff seem slow and disinterested and the food was disappointing - really nothing special for what charges and purports to be a top london eaterie. We did have a drink at the bar first which was very busy but the view is great. I won't be going again but if someone asked me what it was like, I would tell them to have a drink at the bar to see the view and then go somewhere else to eat. I have scored it 3* purely for the view.
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