We are surprised at how friendly the staff here are. Everyday for breakfast we have had many different staff member but a particular one that stands out is called George he only saw us once the next day he remembered our names and he actually titled us as mr & mrs also he remembered we needed gluten free toast before we even asked. Another staff member called Chris has been excellent well mannered, friendly & helpful he goes out of his way to do or get something for u. Today I asked the service staff member if I could have another vanity kit and she was very happy to give this she even asked if there was anything else I needed. We have stayed at many 5 star places and not all have been as accommodating as this hotel. Well done to all the staff including from reception to concierge to housecleaning and bar staff.