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“Worth paying a little more” 4 of 5 stars
Review of The Fountain Restaurant- Fortnum & Mason

The Fountain Restaurant- Fortnum & Mason
181 Piccadilly, London W1J 9EH, England (Mayfair / St James's / Piccadilly / Green Park )
08456025694
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Ranked #757 of 16,877 restaurants in London
Price range: $9 - $77
Cuisines: Brasserie
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Restaurant details
Good for: Romance, Doing business, Local cuisine, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Reservations, Dessert
Dining style: Casual Elegant
Neighborhood: Mayfair / St James's / Piccadilly / Green Park 
Transit: Piccadilly Circus (Bakerloo & Piccadilly lines)and Green Park (Jubilee, Victoria & Piccadilly lines) Bus no. 9, 14, 19, 22, 38
Description: Ideal for shoppers with their eyes on the time, The Gallery Restaurant at Fortnum & Mason is a simple, yet modern, refectory-style extension of the wonderful food offers available in the store. The seasonal menus are created to complement the flavours of the Fresh Food Hall, with the focus on offering ingredients of the highest quality and known provenance. As well as The Gallery Restaurant having a premier view of the new ground floor, an atrium in the centre also allows diners to enjoy a view of The Fountain Restaurant.
Sydney, Australia
Top Contributor
96 reviews 96 reviews
35 restaurant reviews
Reviews in 35 cities Reviews in 35 cities
64 helpful votes 64 helpful votes
“Worth paying a little more”
4 of 5 stars Reviewed January 26, 2013

This is the restaurant on the lower ground floor - it is visually stunning as you enter with large decorated tables and a beautiful bar area.
We had lunch here as we could not be admitted to the top floor restaurant for high tea - they have a "No Wellingtons" dress code - even when it is snowing, so beware. We trotted off back to the lower floor and watched the snow fall for a couple of hours while we ate.
Lunch was delightful - despite the rocky start we ordered our mains and a bottle of wine - fish and chips, a beef fillet and a risotto. All the dishes were delicious. The beef was the most expensive but it was a tasty cut of meat and cooked to perfection. The fish and chips had a light, crisp batter and actually had a most marvellous flavour to them. Our waiter even offered us some vinegar to accompany it - very British! The risotto was also excellent. Desserts came after that with the stand out being the famous Knickerbocker Glory - their own creation.
Altogether it was an afternoon well spent - at no time were we rushed - the service was friendly but formal.
The killer here is the VAT plus the automatic gratuity - it bumps up the bill quite a lot if you are not aware of it.
However, this is a restaurant that makes you feel welcome and serves really good food that is cooked beautifully. It is well worth the money.

  • Visited January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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255 reviews from our community

80% Recommend
    125
    79
    31
    14
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Chelmsford, United Kingdom
Top Contributor
98 reviews 98 reviews
81 restaurant reviews
Reviews in 41 cities Reviews in 41 cities
32 helpful votes 32 helpful votes
“Posh fish and chips ............”
4 of 5 stars Reviewed January 23, 2013

Posh fish and chips washed down by a very nice chilled white ~ what a lovely way to spend a few hours on a dull, dreary Tuesday lunch time.
Food was superb, wine perfectly chilled, staff as ever, very attentive. The only criticism ~ it was a tad chilly in there...........
Typically British and so very civilised. Fish and Chips £18, wine £20+............ and as another reviewer commented 12.5% is added, a bill of £67 for 2. But even so it is an experience and reasonably good value for the money ~ linen, nice cultlery etc

  • Visited January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Senior Contributor
36 reviews 36 reviews
9 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
“Excellent - as ever...”
5 of 5 stars Reviewed January 20, 2013 via mobile

A quick catch up with a friend meant we needed a good, efficient restaurant which was not too expensive.

Fortnums was perfect - two courses for around £20 and a reasonably good bottle of wine for £26. Lovely soup and slow cooked beef for me, and cheese souffle for my guest.

Service excellent and very friendly, and lots of advice and help given on the post prandial brandys (the catch up wasn't so quick after all)

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Singapore, Singapore
Top Contributor
214 reviews 214 reviews
133 restaurant reviews
Reviews in 59 cities Reviews in 59 cities
88 helpful votes 88 helpful votes
“Freezing Cold near the window, average food”
3 of 5 stars Reviewed January 11, 2013

I entered this restaurant yesterday at 9 am in search of a full English breakfast. Fortnum and Mason is part of the British Heritage, it is indeed like the Mecca of English tradition, a sort of Downton Abbey of british food. The first thing that strikes you when you enter this place is that staff are not British so do not expect Mr Carson to take your order. I had asked for an Earl Grey tea but was served a Standard Morning tea. Food was average. No one refilled by tea pot so I mainly drank cold tea. I asked to be seated near the window but could feel freezing air down my back. I was indeed freezing. Overall it was average, it was not as good as I was expecting and certainly not as good as it could be. A 12,5% service charged is added, I would very much like to know if it goes to the owner (just like the French Service Fee) or if it is tip for the staff.

  • Visited January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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vienna
Top Contributor
61 reviews 61 reviews
49 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
45 helpful votes 45 helpful votes
“Perfect”
5 of 5 stars Reviewed January 10, 2013

I had a late snack lunch here and my husband joined me afterwards to take tea.

Everything was brilliant - the service was delightful, caring and friendly but not obtrusive. The prices were high but I think worth it. One word of warning - they add a 12.5% gratuity to your bill so watch out for that!

  • Visited January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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