Well i had high expectations when booking the Think. Very good reviews, nice website, nice pic's etc...
The hotel is very modern and distinctive from the outside. Staff are friendly and helpful at reception so it was a nice check in process.
The apartments are spacious and very modern. However room wall's are not solid and are lightly plaster-boarded so when walking down the hall you can hear people talking in each room. The design of the apartments was a big let down. The bed was directly in front of you when you open the apartment door, so not very private nor very well designed, whilst as the living room and kitchen was on the other side of the apartment next to the window, where the bedroom really should be to get proper day light. Without the lights above the the bed the bedroom area is a bit dark as the only light coming through is from the hallway from the windows in the living room.
The apartment was very clean, with a very nice bathroom and powerful features. Internet was free which was a big bonus and the TV had freeview. The kitchen was fully equipped with all the extras you would require. Sofa was very comfy.
Sadly one more thing let me down during my stay, after staying across the world, Dubai, Bangkok, USA, In my own home country my room request was not acknowledged sadly. I requested a high floor with a view facing the main road, sadly i was given a very low floor with a view of one side street, which i was not very happy about.
Overall a very modern and luxury apart hotel just the bedroom design & lack of acknowledgement was a big let down, otherwise i would have gave Think 5 star on all levels.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 14, 2012
Thank you for your review on Tripadvisor regarding your stay with us at Think. I was pleased that you enjoyed your overall stay and would like to take this opportunity to comment.
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Within this category of apartment, although compact, they do accommodate all the necessary facilities required in a home away from home. These apartments are not all designed in the same way so should a guest prefer a particular design then we do have floor plans available and our Reservations and Front of House Team will be happy to assist with this. Although some of our apartments are designed with the beds against the wall to the corridor, it should not affect our guests. Within our apartments we endeavour to provide our guests with a home away from home experience including all the necessities for a comfortable and enjoyable stay. Noted from previous guest’s comments, it has become apparent that some guests slam their doors and unfortunately cause unnecessary noise to their neighbours. It is important that guests contact a member of the Think Team to notify us should anything be affecting the overall enjoyment of their stay so that we are able to swiftly and effectively rectify this.
Our Interior Designer along with our Product and Development team are continually looking to make improvements to our current product, taking the feedback from previous guests to keep it in line with our guests’ needs and requirements. I have passed on your comments regarding the configuration of the apartment to our Interior Designer to take into account during our ongoing refurbishment program.
Wherever possible we endeavour to accommodate all accommodation requests like level of floor but unfortunately this is dependent upon occupancy and requests cannot always be guaranteed.
Thank you once again for your feedback and on behalf of the Think Team, we look forward to welcoming you back on your next trip to London.
Chief Executive, Think Apartments
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.