I stayed, for the second time, 18th - 21st June 2013, at this hotel due to the friendliness and warm welcome from the manager Gourav Gupta. I had certain requirements that he more than met and had communicated with me, personally, via email before my arrival to ensure my needs were personally met - and I thank him.
I traveled into London from Heathrow - the Heathrow Express takes 15 minutes into Paddington and this Hotel is within reasonable walking distance. There is a bus stop outside the hotel which takes you into the Oxford Street junction with Picadilly and Soho and the Paddington tube leads directly to Piccadilly which is only a few minutes walk to Leicester Sqare. Hyde Park and Kensington Gardens are nearby and, as the weather was wonderful, it was a pleasant walk into Piccadilly through Hyde Park - which is an amazing oasis in London - and Green Park. You can escape the hustle and bustle with Kensington Gardens nearby and Kensington Palace is a must see!
My room was spacious and clean with a lovely walk in shower. Due to the exceptionally warm weather I left my windows open - there is aircon too - and even though I am a light sleeper, there was little noise at the back of the hotel.
The breakfasts were wonderful, I had the continental and my partner the full English, which looked wonderful. Even at 10 am, when breakfasts finished, there was ample food and it all looked fresh and appetizing.
The staff were warm and friendly and we were always greeted with a smile. We were approached every time we met the manager who asked if we had slept OK and if the breakfast was OK and if we needed anything. Reception staff were equally friendly. When I asked for directions into town via Hyde Park she even gave me the hotel business card and told me to ring her if I got lost.
Due to the location of this hotel with the nearby parks and easy access to the West End I would definitely stay in Paddington. Due to the friendliness and warm welcome I received I would definitely stay at this hotel. I have read previous negative comments. All I would say is that you should address any requirements you may have with staff prior to arrival as my experience was positive in that both the current, and previous manager were prepared to personally go the extra mile to ensure I had a wonderful stay. I look forward to returning soon.
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- Also Known As:
- Shaftesbury Metropolis London Hyde Park Hotel London
- Shaftesbury Metropolis Hotel London
- Shaftesbury Metropolis London Hyde Park England