Location - Around 7 minutes from Paddington Station.
Rooms - Very small and smelt of cigarette smoke. We changed rooms and 'upgraded' to a club suite. This room was initially a bit bigger and we were pleased. However, the toilet in the new room smelt of raw sewerage and we could not enter unless we sprayed (each time) with deodorant. We contacted reception, who were very helpful and offered to move us to a 'sister hotel'. Unfortunately this was 12:15am, therefore we decided to stay, and continue to close the bathroom door to alleviate some of the smell from entering the room.
The next day, we did have a free breakfast, but have since discovered that other guests are being moved to other hotels and were highly inconvenienced.
I would not book this hotel again, as there seems to be continued 'problems' with maintenance, therefore leading to guests being moved to hotels elsewhere.
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- Also Known As:
- Shaftesbury Metropolis London Hyde Park Hotel London
- Shaftesbury Metropolis Hotel London
- Shaftesbury Metropolis London Hyde Park England