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“Great Hotel” 5 of 5 stars
Review of Novotel London Paddington

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Novotel London Paddington
4.0 of 5 Hotel   |   3 Kingdom Street, Sheldon Square, London W2 6BD, England (Paddington / Maida Vale)   |  
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Hotel amenities
Special Offer
UP TO 30% DISCOUNT
Ranked #252 of 1,059 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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1,840 reviews from our community

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Sydney, Australia
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 3, 2012

Trying to choose a hotel to stay at in London is incredibly difficult! Having stayed in Paddington many years ago and experiencing the ease of Heathrow Express and the London Underground, decided that Paddington was once again going to be the best place for us. After exhaustive research and advice from the wonderful Trip Adviser community, we chose the Novotel Paddington. The hotel is within easy walking distance of the station, the check in was speedy and uncomplicated, the room clean and comfortable, the breakfast excellent (this was included in our price) the staff friendly and helpful. The *only* criticism would be the lack of free WiFi access unless you upgrade or pay. We spent 4 weeks in Europe and the Novotel was the only place we stayed that had no free access. I just think it's time Accor caught up with the rest of the world :-)

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank ArealaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, November 9, 2012
Thank you for your very positive review.
I am now very pleased to confirm that since this week, we offer complimentary Wifi access as part of our basic offer.
I look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 2, 2012

I stay at this Novotel almost weekly. Physically, it is the same as every other Novotel. The staff make the difference. They are almost universally friendly with a sense of humour. They're also very accomodating. I've turned up there early in the morning with split trousers and been able to get a room. I've left things in the room and had it waiting for me next time I checked it.

On top of that, the views can be pretty killer. The western side of the building has expansive views all over west London, including Wembley Stadium. And, though it's in a sort of business park, there are quite a few decent restaurants around. The location behind Paddington is also highly convenient to the tube and to Heathrow.

Room Tip: Try to get high-floor rooms on the south/west side of the building for expansive views of west Londo...
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Erichek_SPb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, November 9, 2012
Thank you for your positive review and would particularly like to thank you for mentioning the team who are the ones making the difference!
I look forward to welcoming you again very soon,

Kind regards,

Guillaume Rapin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 2, 2012

We travelled as a family with a baby. Staff was extremely helpful and friendly throughout. Hotel is pretty new, very cool design (i.e. not at all cozy). Even though it is located in a newly built office area there are several nice restaurants in 3 minutes walking distance. Paddington station is close enough. It is just a bit difficult to locate and reach the hotel if you come for the first time (even some taxi drivers had a problem).

Room Tip: Try to avoid rooms with a view to the neighbouring building. The rooms on the other side have a very...
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jeh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, November 9, 2012
Thank you for taking the time to post a review of your recent stay.
It's good to read you had a pleasant stay with us and found the hotel and location very good.

I look forward to welcoming you again very soon,

Kind regards,

Guillaume Rapin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 1, 2012

Close to Paddington and Heathrow express makes this an ideal hotel to all tourists as well as when travelling in business.
Rooms are clean, well equiped and have rather large bathrooms. Whenever we have stayed here, we have been satisfied. If possible book a room when breakfast is included in the price. The breakfast is well worth the extra charge.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Annefrid76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, November 9, 2012
Many thanks for your review. I was pleased to read you had an enjoyable stay and I was very pleased to read you were a fan of our breakfast offer.

I look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ilfracombe
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 31, 2012

we were pleasantly suprised by this hotel as had chosen it off the internet and from other reviews that I had read,all true. the location was near Paddington station, approx 10 mins walking distance and with the hotels directions quite easy to find. Check in was speedy and our cases were delivered to our room,. Overall very satisfied, dispite being on the 6th floor and overlooking the station very quiet and room was lovely the beds comfortable and decor well presented. All in all a good location

  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DairyJune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, November 9, 2012
Thank you for posting a review of your recent stay with us. I am delighted to read you had a positive experience and found the soundproofing of the rooms of a very good quality.
I look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 31, 2012

First a disclaimer I managed to book this hotel via Hotwire and got a bargain,
which might reflect my review.
But it was a clean and fresh room with two king-size beds, and well equipped.
You could plug in any mp3-player with the telly and then enjoy your own sweet music.
Quiet, my room was away from the Westway.

The staff was very friendly.
Did not use any of their facilities or restaurants.
Internet in your room if you pay. (Boo)
Location-vise it was a bit tricky to find, but if you follow the signs you should be ok.
If you arrive with train go out on the back of the station, I would say 5-7 minutes walk.
The surroundings is nothing special, mostly new offices, but a Sainsbury-store close and a handful of restaurants.

Room Tip: Room away from Westway quiter but no view. Also room 101 was connecting with room 103.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank bajenleker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, November 9, 2012
Thank you for taking the time to post a review about the hotel.

I am also pleased to inform you that since your stay with us we now offer complimentary Wifi for surfing and emails as part of our basic services.

I very much look forward to welcoming you again soon and would also invite you to book on the novotel website to benefit from the best rate guarantee.

Kind regards,

Guillaume Rapin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Novotel London Paddington

Address: 3 Kingdom Street, Sheldon Square, London W2 6BD, England
Phone Number:
Location: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Green Hotel in London
#176 Family Hotel in London
#184 Luxury Hotel in London
#216 Romantic Hotel in London
#238 Business Hotel in London
Price Range (Based on Average Rates):
Hotel Class:4 star — Novotel London Paddington 4*
Number of rooms: 206
Official Description (provided by the hotel):
The 4 star Novotel London Paddington is in the Paddington Central area, easily accessible by public transport and a few minutes' walk from Paddington Station (15 minute link to Heathrow Airport and great connection to all parts of London with 4 tube lines). Enjoy a shopping spree on Oxford Street or take a leisurely stroll to Hyde Park and Kensington Palace. All 206 rooms have free Wifi access and satellite TV. Our Elements restaurant and bar also offer a relaxed dining and drinking experience. The hotel has a swimming pool, sauna and fitness room for you to unwind after a long day exploring London. You can as well use our concierge services to book your tickets for the best West End shows or for numerous attractions. ... more   less 
Reservation Options:
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Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington
Novotel London Paddington England

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