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“Cool design, friendly staff” 5 of 5 stars
Review of Novotel London Paddington

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Novotel London Paddington
4.0 of 5 Hotel   |   3 Kingdom Street, Sheldon Square, London W2 6BD, England (Bayswater / Notting Hill / Lancaster Gate )   |  
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Ranked #239 of 1,075 hotels in London
Brussels, Belgium
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Cool design, friendly staff”
5 of 5 stars Reviewed November 2, 2012

We travelled as a family with a baby. Staff was extremely helpful and friendly throughout. Hotel is pretty new, very cool design (i.e. not at all cozy). Even though it is located in a newly built office area there are several nice restaurants in 3 minutes walking distance. Paddington station is close enough. It is just a bit difficult to locate and reach the hotel if you come for the first time (even some taxi drivers had a problem).

Room Tip: Try to avoid rooms with a view to the neighbouring building. The rooms on the other side have a very...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, November 9, 2012
Thank you for taking the time to post a review of your recent stay.
It's good to read you had a pleasant stay with us and found the hotel and location very good.

I look forward to welcoming you again very soon,

Kind regards,

Guillaume Rapin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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Sundbyberg, Sweden
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 1, 2012

Close to Paddington and Heathrow express makes this an ideal hotel to all tourists as well as when travelling in business.
Rooms are clean, well equiped and have rather large bathrooms. Whenever we have stayed here, we have been satisfied. If possible book a room when breakfast is included in the price. The breakfast is well worth the extra charge.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, November 9, 2012
Many thanks for your review. I was pleased to read you had an enjoyable stay and I was very pleased to read you were a fan of our breakfast offer.

I look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ilfracombe
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 31, 2012

we were pleasantly suprised by this hotel as had chosen it off the internet and from other reviews that I had read,all true. the location was near Paddington station, approx 10 mins walking distance and with the hotels directions quite easy to find. Check in was speedy and our cases were delivered to our room,. Overall very satisfied, dispite being on the 6th floor and overlooking the station very quiet and room was lovely the beds comfortable and decor well presented. All in all a good location

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, November 9, 2012
Thank you for posting a review of your recent stay with us. I am delighted to read you had a positive experience and found the soundproofing of the rooms of a very good quality.
I look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 31, 2012

First a disclaimer I managed to book this hotel via Hotwire and got a bargain,
which might reflect my review.
But it was a clean and fresh room with two king-size beds, and well equipped.
You could plug in any mp3-player with the telly and then enjoy your own sweet music.
Quiet, my room was away from the Westway.

The staff was very friendly.
Did not use any of their facilities or restaurants.
Internet in your room if you pay. (Boo)
Location-vise it was a bit tricky to find, but if you follow the signs you should be ok.
If you arrive with train go out on the back of the station, I would say 5-7 minutes walk.
The surroundings is nothing special, mostly new offices, but a Sainsbury-store close and a handful of restaurants.

Room Tip: Room away from Westway quiter but no view. Also room 101 was connecting with room 103.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, November 9, 2012
Thank you for taking the time to post a review about the hotel.

I am also pleased to inform you that since your stay with us we now offer complimentary Wifi for surfing and emails as part of our basic services.

I very much look forward to welcoming you again soon and would also invite you to book on the novotel website to benefit from the best rate guarantee.

Kind regards,

Guillaume Rapin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed October 25, 2012

We stayed here travelling from Berlin to London on a five night trip (this hotel for two nights). We caught the train to paddington from the airport and with a small amount of difficulty. found the Novotel which is a 10 minute walk away. We had a train to Bath the next day, therefore the Novotel did fit the bill location wise. The rooms are basic, the breakfast is average, but the staff are very helpful. The room cost was good for London. There are a couple of supermarkets within the train station which are very handy for cheap eats and drinks. My wife wasn't a real fan, but I thought it was pretty good for what you pay.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, November 9, 2012
Thank you very much for taking the time to post a review of your recent stay with us. I am glad to read you enjoyed the hotel and its location with the small convenience stores around and also the close proximity of Paddington station.
I would also mention Little Venice which is a real hidden gem in London and which is worth exploring.

I look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2012

I met up with my parents in London to celebrate their 40th anniversary, and the fact that they both turned 65 (a few years back, but it's the thought that counts, right?!?!?). I had stayed at the Novotel Paddington on my last trip to London 3 years ago, and was excited to book there again. I had raved to my parents about the hotel, and wanted them to experience it for themselves. It was even better than I had remembered. The staff was wonderful -- very friendly and helpful. The hotel strikes a perfect balance between proximity to Paddington Station (a well-marked 5 minute walk) and the quiet that comes with being situated in an office complex. Perfect for sleeping after busy sightseeing days. The rooms are relatively spacious, and utilize the space very well -- the soaker bathtubs, in particular, are fantastic. And the beds are wonderful -- very firm (a plus in my books). Thank you, Novotel Paddington, for being such a wonderful host to me and to my parents. They hadn't been to London in over 35 years, and were so looking forward to this trip. Your hotel helped to ensure that they had a wonderful time.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, October 25, 2012
Thank you very much for such a factastic review.
I am truly glad that we contributed to the success of this celebration and hope we will be part of many more to come,

I look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hailey, Idaho
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 18, 2012

The Novotel Paddington is in a very new area of high rise office buildings about a 7 minute walk to Paddington Station. There are numerous restaurants nearby including a Starbucks & a Pret Manger. This very modern hotel has a swimming pool& fitness center. They charge for WIFI but there are 2 free computers in lobby. Staff is excellent & very helpful. We ate 3 meals in hotel restaurant which all were very good. Breakfast buffet is extensive but expensive. Rooms are adequate size, beds comfortable, good TV, but bathroom is very small. The room has a small fridge & a coffee-tea maker. Overall we enjoyed our stay and would stay there again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, October 25, 2012
Many thanks for reviewing the hotel.
I am pleased to read you enjoyed your stay with us and found the quality of the hotel and of the restaurant very good.

I look forward to welcoming you again when you next visit London,

Kind regards,

Guillaume Rapin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Novotel London Paddington

Address: 3 Kingdom Street, Sheldon Square, London W2 6BD, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale , Westminster / Belgravia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#170 Luxury Hotel in London
#179 Family Hotel in London
#221 Romantic Hotel in London
#229 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel London Paddington 4*
Official Description (provided by the hotel):
The 4 star Novotel London Paddington is in the Paddington Central area, easily accessible by public transport and a few minutes' walk from Paddington Station (15 minute link to Heathrow Airport and great connection to all parts of London with 4 tube lines). Enjoy a shopping spree on Oxford Street or take a leisurely stroll to Hyde Park and Kensington Palace. All 206 rooms have free Wifi access and satellite TV. Our Elements restaurant and bar also offer a relaxed dining and drinking experience. The hotel has a swimming pool, sauna and fitness room for you to unwind after a long day exploring London. You can as well use our concierge services to book your tickets for the best West End shows or for numerous attractions. ... more   less 
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Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington
Novotel London Paddington England

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