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Novotel London Paddington: Traveler Reviews

4.0 of 5
3 Kingdom Street, Sheldon Square, London W2 6BD, England (Bayswater / Notting Hill / Lancaster Gate )
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Novotel London Paddington
Ranked #179 of 1,081 hotels in London
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1,108 reviews from our community

Traveler rating
    484
    487
    97
    27
    13
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Families
312
 
Couples
277
 
Solo
83
 
Business
178
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Stockholm, Sweden
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Good stay.”
4 of 5 stars Reviewed October 31, 2012

First a disclaimer I managed to book this hotel via Hotwire and got a bargain,
which might reflect my review.
But it was a clean and fresh room with two king-size beds, and well equipped.
You could plug in any mp3-player with the telly and then enjoy your own sweet music.
Quiet, my room was away from the Westway.

The staff was very friendly.
Did not use any of their facilities or restaurants.
Internet in your room if you pay. (Boo)
Location-vise it was a bit tricky to find, but if you follow the signs you should be ok.
If you arrive with train go out on the back of the station, I would say 5-7 minutes walk.
The surroundings is nothing special, mostly new offices, but a Sainsbury-store close and a handful of restaurants.

Room Tip: Room away from Westway quiter but no view. Also room 101 was connecting with room 103.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask bajenleker about Novotel London Paddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review
November 9, 2012
Thank you for taking the time to post a review about the hotel.

I am also pleased to inform you that since your stay with us we now offer complimentary Wifi for surfing and emails as part of our basic services.

I very much look forward to welcoming you again soon and would also invite you to book on the novotel website to benefit from the best rate guarantee.

Kind regards,

Guillaume Rapin
General Manager
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Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“A reasonable price for an adequate hotel”
3 of 5 stars Reviewed October 25, 2012

We stayed here travelling from Berlin to London on a five night trip (this hotel for two nights). We caught the train to paddington from the airport and with a small amount of difficulty. found the Novotel which is a 10 minute walk away. We had a train to Bath the next day, therefore the Novotel did fit the bill location wise. The rooms are basic, the breakfast is average, but the staff are very helpful. The room cost was good for London. There are a couple of supermarkets within the train station which are very handy for cheap eats and drinks. My wife wasn't a real fan, but I thought it was pretty good for what you pay.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Adrian1958 about Novotel London Paddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review
November 9, 2012
Thank you very much for taking the time to post a review of your recent stay with us. I am glad to read you enjoyed the hotel and its location with the small convenience stores around and also the close proximity of Paddington station.
I would also mention Little Venice which is a real hidden gem in London and which is worth exploring.

I look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
General Manager
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Toronto, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
“A Wonderful Stay at Novotel Paddington”
5 of 5 stars Reviewed October 23, 2012

I met up with my parents in London to celebrate their 40th anniversary, and the fact that they both turned 65 (a few years back, but it's the thought that counts, right?!?!?). I had stayed at the Novotel Paddington on my last trip to London 3 years ago, and was excited to book there again. I had raved to my parents about the hotel, and wanted them to experience it for themselves. It was even better than I had remembered. The staff was wonderful -- very friendly and helpful. The hotel strikes a perfect balance between proximity to Paddington Station (a well-marked 5 minute walk) and the quiet that comes with being situated in an office complex. Perfect for sleeping after busy sightseeing days. The rooms are relatively spacious, and utilize the space very well -- the soaker bathtubs, in particular, are fantastic. And the beds are wonderful -- very firm (a plus in my books). Thank you, Novotel Paddington, for being such a wonderful host to me and to my parents. They hadn't been to London in over 35 years, and were so looking forward to this trip. Your hotel helped to ensure that they had a wonderful time.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

Ask ICS20 about Novotel London Paddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review
October 25, 2012
Thank you very much for such a factastic review.
I am truly glad that we contributed to the success of this celebration and hope we will be part of many more to come,

I look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
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Hailey, Idaho
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Modern Paddington Hotel”
4 of 5 stars Reviewed October 18, 2012

The Novotel Paddington is in a very new area of high rise office buildings about a 7 minute walk to Paddington Station. There are numerous restaurants nearby including a Starbucks & a Pret Manger. This very modern hotel has a swimming pool& fitness center. They charge for WIFI but there are 2 free computers in lobby. Staff is excellent & very helpful. We ate 3 meals in hotel restaurant which all were very good. Breakfast buffet is extensive but expensive. Rooms are adequate size, beds comfortable, good TV, but bathroom is very small. The room has a small fridge & a coffee-tea maker. Overall we enjoyed our stay and would stay there again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 6 more reviews by KOLSON818 for London
Ask KOLSON818 about Novotel London Paddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review
October 25, 2012
Many thanks for reviewing the hotel.
I am pleased to read you enjoyed your stay with us and found the quality of the hotel and of the restaurant very good.

I look forward to welcoming you again when you next visit London,

Kind regards,

Guillaume Rapin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Truro, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“outstanding service by the staff at the novtel paddington”
5 of 5 stars Reviewed October 17, 2012

Not only was the hotel in an excellent location ,just 5mins from paddington station , it had every thing you would be looking for in hotel, good decor, clean comfortable rooms, excellent food & above all superb service by the staff,who went out of their way to be helpful when two of my family were unwell.A huge thankyou to them.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Michal62 about Novotel London Paddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review
October 25, 2012
Thank you for having taken the time to post a review of your recent stay with us. I sincerely hope that all the family is now well and that everyone is feeling much better.

It was a pleasure to read that you had a pleasant stay with us and that the team were the one who made the difference.

I very much look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Novotel London Paddington

Also Known As:
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Accor London Paddington
Novotel London Paddington England
Address: 3 Kingdom Street, Sheldon Square, London W2 6BD, England
Phone Number:
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale , Westminster / Belgravia
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#121 Luxury Hotels in London
#127 Family Hotels in London
#137 Business Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel London Paddington is a 4 star New Generation hotel, located in the Paddington Central area. The hotel is easily accessible by road and a few minutes walk from Paddington Station. Ideal for business or leisure, with 4 underground lines from Paddington connecting to the major attractions and commercial areas of London. 206 modern non smoking rooms, WiFi internet, Elements restaurant and bar and modern conference facilities, as well as a swimming pool, sauna and fitness room for relaxation. ... more   less 
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