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“A Wonderful Stay at Novotel Paddington” 5 of 5 stars
Review of Novotel London Paddington

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Novotel London Paddington
4.0 of 5 Hotel   |   3 Kingdom Street, Sheldon Square, London W2 6BD, England (Bayswater / Notting Hill / Lancaster Gate )   |  
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Ranked #287 of 1,066 Hotels in London
GreenLeadersSilver level
Toronto, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
“A Wonderful Stay at Novotel Paddington”
5 of 5 stars Reviewed October 23, 2012

I met up with my parents in London to celebrate their 40th anniversary, and the fact that they both turned 65 (a few years back, but it's the thought that counts, right?!?!?). I had stayed at the Novotel Paddington on my last trip to London 3 years ago, and was excited to book there again. I had raved to my parents about the hotel, and wanted them to experience it for themselves. It was even better than I had remembered. The staff was wonderful -- very friendly and helpful. The hotel strikes a perfect balance between proximity to Paddington Station (a well-marked 5 minute walk) and the quiet that comes with being situated in an office complex. Perfect for sleeping after busy sightseeing days. The rooms are relatively spacious, and utilize the space very well -- the soaker bathtubs, in particular, are fantastic. And the beds are wonderful -- very firm (a plus in my books). Thank you, Novotel Paddington, for being such a wonderful host to me and to my parents. They hadn't been to London in over 35 years, and were so looking forward to this trip. Your hotel helped to ensure that they had a wonderful time.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, October 25, 2012
Thank you very much for such a factastic review.
I am truly glad that we contributed to the success of this celebration and hope we will be part of many more to come,

I look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,452 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hailey, Idaho
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 18, 2012

The Novotel Paddington is in a very new area of high rise office buildings about a 7 minute walk to Paddington Station. There are numerous restaurants nearby including a Starbucks & a Pret Manger. This very modern hotel has a swimming pool& fitness center. They charge for WIFI but there are 2 free computers in lobby. Staff is excellent & very helpful. We ate 3 meals in hotel restaurant which all were very good. Breakfast buffet is extensive but expensive. Rooms are adequate size, beds comfortable, good TV, but bathroom is very small. The room has a small fridge & a coffee-tea maker. Overall we enjoyed our stay and would stay there again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, October 25, 2012
Many thanks for reviewing the hotel.
I am pleased to read you enjoyed your stay with us and found the quality of the hotel and of the restaurant very good.

I look forward to welcoming you again when you next visit London,

Kind regards,

Guillaume Rapin
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Truro, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2012

Not only was the hotel in an excellent location ,just 5mins from paddington station , it had every thing you would be looking for in hotel, good decor, clean comfortable rooms, excellent food & above all superb service by the staff,who went out of their way to be helpful when two of my family were unwell.A huge thankyou to them.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, October 25, 2012
Thank you for having taken the time to post a review of your recent stay with us. I sincerely hope that all the family is now well and that everyone is feeling much better.

It was a pleasure to read that you had a pleasant stay with us and that the team were the one who made the difference.

I very much look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
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Oxford
Top Contributor
54 reviews 54 reviews
35 hotel reviews
Reviews in 25 cities Reviews in 25 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed October 16, 2012

We stayed here as a spur of the moment thing when it was too late to catch the train. The service was great, the staff very nice, the bar was good and served good cocktails. The hotel is located very close to the bars and restaurants on the canal which are a pretty nice place for a summer meal and drink.

The room was clean, nice and modern and we had a good nights stay in a comfy bed (though the room was pretty hot). The bathroom was good and had a decent shower (the mark of a good hotel).

It was brief but good stay and I'd have no hesitation in staying there again or recommending to others. Its a well kept secret.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, October 25, 2012
Many thanks for having taken the time to post a review about the hotel.
I am delighted to read such positive comments and can assure you I have shared them with the team, in particular the bar who were thrilled to read you enjoyed the cocktails.

We all look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
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Astana, Kazakhstan
Top Contributor
83 reviews 83 reviews
63 hotel reviews
Reviews in 37 cities Reviews in 37 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 16, 2012

Hotel was basic but clean and well maintained.

Several restaurants, bars and shops within close proximity.

Strange location in the middle of offices and therefore nothing there at the weekend.

Close to Paddington Station, but be prepared to walk. Also close to the canal which has been very nicely redone to good area for walking or running.

Has some good fitness facilties, including a pool.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, October 25, 2012
Thank you for taking the time to review your recent stay with us. I am glad toread you found the hotel clean and of a good standard.

We are tucked away from the main traffic of Paddington and still at the same time only a short walk away from the station and as you mentioned also very close to Little Venice.

I look forward to welcoming you again soon,

Kind regards

Guillaume Rapin
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Paris, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2012

Really good experience, from check-in to check-out, tee to green. I also asked for golf course recommendation and had a great experience there too. Friendly staff, great location, clean and contemporary rooms, what else can I say?

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, October 13, 2012
Thank you for taking the time the share your recent experience with other travellers.
I am delighted to read you enjoyed your stay with us and also liked the team recommendation when asking for a golf course.
I hope you will stay with us again when next in London,

Kind regards,

Guillaume Rapin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 9, 2012

Booked this hotel due to its closeness to Paddington Station and was not disappointed. We had a great room, spacious and very clean. Had breakfast and dinner in the restaurant and both were excellent. Staff in all areas were very helpful. Plenty of other restaurants and supermarket close by. Would definitely stay again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, October 13, 2012
Thank you for your review about the hotel. I am very pleased to read you enjoyed your stay with us and found the team very helpful.
I look forward to welcoming you again on your next visit to London,

Kind regards,

Guillaume Rapin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel London Paddington

Address: 3 Kingdom Street, Sheldon Square, London W2 6BD, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale , Westminster / Belgravia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Green Hotel in London
#195 Family Hotel in London
#197 Luxury Hotel in London
#227 Romantic Hotel in London
#245 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London Paddington 4*
Number of rooms: 206
Official Description (provided by the hotel):
The 4 star Novotel London Paddington is in the Paddington Central area, easily accessible by public transport and a few minutes' walk from Paddington Station (15 minute link to Heathrow Airport and great connection to all parts of London with 4 tube lines). Enjoy a shopping spree on Oxford Street or take a leisurely stroll to Hyde Park and Kensington Palace. All 206 rooms have free Wifi access and satellite TV. Our Elements restaurant and bar also offer a relaxed dining and drinking experience. The hotel has a swimming pool, sauna and fitness room for you to unwind after a long day exploring London. You can as well use our concierge services to book your tickets for the best West End shows or for numerous attractions. ... more   less 
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Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington
Novotel London Paddington England

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