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Novotel London Paddington: Traveler Reviews

4.0 of 5
3 Kingdom Street, Sheldon Square, London W2 6BD, England (Bayswater / Notting Hill / Lancaster Gate )
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Novotel London Paddington
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Ranked #184 of 1,077 hotels in London
Most recent review
4 of 5 stars Reviewed October 18, 2012
KOLSON818 Hailey, Idaho
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1,132 reviews from our community

Traveler rating
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    98
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Families
319
 
Couples
284
 
Solo
85
 
Business
182
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hailey, Idaho
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Modern Paddington Hotel”
4 of 5 stars Reviewed October 18, 2012

The Novotel Paddington is in a very new area of high rise office buildings about a 7 minute walk to Paddington Station. There are numerous restaurants nearby including a Starbucks & a Pret Manger. This very modern hotel has a swimming pool& fitness center. They charge for WIFI but there are 2 free computers in lobby. Staff is excellent & very helpful. We ate 3 meals in hotel restaurant which all were very good. Breakfast buffet is extensive but expensive. Rooms are adequate size, beds comfortable, good TV, but bathroom is very small. The room has a small fridge & a coffee-tea maker. Overall we enjoyed our stay and would stay there again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review
October 25, 2012
Many thanks for reviewing the hotel.
I am pleased to read you enjoyed your stay with us and found the quality of the hotel and of the restaurant very good.

I look forward to welcoming you again when you next visit London,

Kind regards,

Guillaume Rapin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Truro, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“outstanding service by the staff at the novtel paddington”
5 of 5 stars Reviewed October 17, 2012

Not only was the hotel in an excellent location ,just 5mins from paddington station , it had every thing you would be looking for in hotel, good decor, clean comfortable rooms, excellent food & above all superb service by the staff,who went out of their way to be helpful when two of my family were unwell.A huge thankyou to them.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review
October 25, 2012
Thank you for having taken the time to post a review of your recent stay with us. I sincerely hope that all the family is now well and that everyone is feeling much better.

It was a pleasure to read that you had a pleasant stay with us and that the team were the one who made the difference.

I very much look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
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Oxford
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
“Excellent value and a bit of a secret”
4 of 5 stars Reviewed October 16, 2012

We stayed here as a spur of the moment thing when it was too late to catch the train. The service was great, the staff very nice, the bar was good and served good cocktails. The hotel is located very close to the bars and restaurants on the canal which are a pretty nice place for a summer meal and drink.

The room was clean, nice and modern and we had a good nights stay in a comfy bed (though the room was pretty hot). The bathroom was good and had a decent shower (the mark of a good hotel).

It was brief but good stay and I'd have no hesitation in staying there again or recommending to others. Its a well kept secret.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review
October 25, 2012
Many thanks for having taken the time to post a review about the hotel.
I am delighted to read such positive comments and can assure you I have shared them with the team, in particular the bar who were thrilled to read you enjoyed the cocktails.

We all look forward to welcoming you again soon,

Kind regards,

Guillaume Rapin
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Astana, Kazakhstan
Top Contributor
67 reviews 67 reviews
52 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
“Small, neat and clean - not a great location.”
3 of 5 stars Reviewed October 16, 2012

Hotel was basic but clean and well maintained.

Several restaurants, bars and shops within close proximity.

Strange location in the middle of offices and therefore nothing there at the weekend.

Close to Paddington Station, but be prepared to walk. Also close to the canal which has been very nicely redone to good area for walking or running.

Has some good fitness facilties, including a pool.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review
October 25, 2012
Thank you for taking the time to review your recent stay with us. I am glad toread you found the hotel clean and of a good standard.

We are tucked away from the main traffic of Paddington and still at the same time only a short walk away from the station and as you mentioned also very close to Little Venice.

I look forward to welcoming you again soon,

Kind regards

Guillaume Rapin
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Paris, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“First Class Experience, Coach Pricing”
5 of 5 stars Reviewed October 10, 2012

Really good experience, from check-in to check-out, tee to green. I also asked for golf course recommendation and had a great experience there too. Friendly staff, great location, clean and contemporary rooms, what else can I say?

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, General Manager at Novotel London Paddington, responded to this review
October 13, 2012
Thank you for taking the time the share your recent experience with other travellers.
I am delighted to read you enjoyed your stay with us and also liked the team recommendation when asking for a golf course.
I hope you will stay with us again when next in London,

Kind regards,

Guillaume Rapin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Novotel London Paddington

Also Known As:
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Accor London Paddington
Novotel London Paddington England
Address: 3 Kingdom Street, Sheldon Square, London W2 6BD, England
Phone Number:
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale , Westminster / Belgravia
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#123 Luxury Hotels in London
#142 Business Hotels in London
#144 Family Hotels in London
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel London Paddington is a 4 star New Generation hotel, located in the Paddington Central area. The hotel is easily accessible by road and a few minutes walk from Paddington Station. Ideal for business or leisure, with 4 underground lines from Paddington connecting to the major attractions and commercial areas of London. 206 modern non smoking rooms, WiFi internet, Elements restaurant and bar and modern conference facilities, as well as a swimming pool, sauna and fitness room for relaxation. ... more   less 
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