I stayed with my Daughter. Good Points: Helpful and friendly staff. Lovely clean bathroom with fabulous shower and good quality, clean white fluffy towels. It looked like a new bathroom. Good size room. Lovely, quiet and relaxing breakfast with no queuing necessary. Good selection to choose from and the vegetarian cooked breakfast option was appreciated. We were able to put our case in a locked cupboard when we checked out and collected it later that evening. Good location with Waterloo Station opposite and bus stops literally outside the hotel door.
We arrived just after 1 pm so that we could have lunch in the pub before check in at 2 pm. Lunch was lovely. We went to the Reception Desk at 2 pm but were told the rooms were not ready so no-one could check in until 2.30 pm. We were offered complimentary hot drinks while we waited which we thought was a lovely touch. After about 25 minutes the Lady in charge came over and told us we could now check in. We were given room 19 on the second floor and shown where to go and how to get in without having to go through the pub (the lady checked our room entry cards worked the external door). There were quite a few stairs which could be a problem for some people but not for us.
There were a few stains on the bedroom carpet. Only one mug and set of ear plugs even though it was a twin room. We went out shortly after checking in and on our return noticed that someone put a couple of small bottles of water in our room but there was still only one mug. The room had 2 large windows but the side opener on one of them was broken so the window couldn't be closed. Therefore, we were slightly concerned about security (even though we were on the second floor) plus the open window resulted in increased noise from outside. Luckily it was very warm in the room but had it been winter, not being able to close the window would have caused me a problem.
If you want to stay in central London you must expect noise but it wasn't as bad as we feared so don't let noise put you off (unless you live in the middle of nowhere). Trains don't seem to run during the night. The road outside does quieten down but groups of people, night buses, taxis and cars do continue to go past all through the night. I woke up during the night so enjoyed watching the world go by for a while out of the window at 3 am!
I must stress that there is no internal noise. Even though you are above a large, popular pub, you cannot hear anything from it or from adjoining rooms/corridor etc.
The Wellington Hotel is much better than a B & B and smaller, more friendly and welcoming than your usual London Hotel. The staff are very nice.
We didn't say aything about the window because we presumed all rooms were full which is why we were given the room, but I hope they get it fixed immediately. We would definitely stay again and would recommend it.
- Official Description (provided by the hotel):
- Family hotel with restaurant, near London Eye Free full breakfast and WiFi Main amenities: 25 smoke-free guest rooms, restaurant, ATM/banking services, tour/ticket assistance What’s around: In South Bank London Eye (0.4 mi / 0.6 km) ... more less
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- Also Known As:
- Wellington Hotel London
- The Wellington Hotel London, England