We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel” 5 of 5 stars
Review of Hotel Indigo London-Paddington

Save Saved
You added Hotel Indigo London-Paddington to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Hotel Indigo London-Paddington
4.0 of 5 Hotel   |   16 London Street | Paddington, London W2 1HL, England   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #91 of 1,073 hotels in London
Stevenage, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed December 1, 2012

I have just got back from staying in London and had the pleasure of staying at the Hotel Indigo London-Paddington. The room was average sized fantastic decor with local touches. Room came with a complimentary stocked mini bar (soft drinks), wifi access (FREE!!!) the toiletries are really nice as well especially the shampoo! The shower has a rainfall and a separate handheld shower which is fantastic as most hotels have one not both!

This hotel would be very handy for Paddington station which home of the Heathrow Express.

I am returning to London in January for a trip to Stockholm via Paddington and will choose this hotel again!

PS If you are coming via the London Underground the hotel is on the Circle Line side of the station not the Hammersmith & City Line side.

Nice check out by Tamara :)

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryony H, General Manager at Hotel Indigo London-Paddington, responded to this review, December 12, 2012
Dear Guest
Thank you for taking the time to leave us your comments, we always enjoy reading our guests insight into their trip. I was pleased that you found the hotel to be suitable for you and was even more pleased to hear that you will be returning to us in January. Thank you again for your lovely feedback and I look forward to welcoming you back in January.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,135 people have reviewed this hotel

Traveler rating
    660
    371
    75
    21
    8
See reviews for
84
476
197
270
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
NH
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 30, 2012

Since we only wanted to stay in London for one night on our way to So. Africa, we wanted a convenient hotel. The Indigo London-Paddington was a great choice. Easy to get to - a short walk from Paddington Station, good rooms and restaurant, and extraordinary staff who were always offering to help.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryony H, General Manager at Hotel Indigo London-Paddington, responded to this review, December 12, 2012
Dear Guest
Thank you for you wonderful comments regarding our hotel and our staff, I will ensure your comments are passed on to them as well. I was pleased to hear that you found the hotel to be convenient for location, being just a few minutes from Paddington station does allow for easy transport links to the airport. I hope that you will be returning to London soon and I look forward to welcoming you back to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
George Town, Grand Cayman
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 29, 2012

So glad I selected this hotel based on Tripadvisor reviews. Small but lovely guest room (108), really well equipped (very comfortable bed, excellent air conditioning, bath robes, bathroom amenities, free WiFi, free water and soft drinks in mini bar etc).

Terrific location (right next to Paddington, 6 minutes walk from Lancaster Gate tube), Mimo's cafe next door a great discovery for coffee, breakfast.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryony H, General Manager at Hotel Indigo London-Paddington, responded to this review, December 12, 2012
Dear Guest.
Thank you for your lovely comments about the Hotel; we appreciate you taking the time to give us your feedback. I'm glad you found the bed to be comfortable, it is an aspect of our rooms that often gets a mention as being a bonus so I was pleased to hear that you enjoyed it too! I hope that you will be returning to London soon and I look forward to welcoming you back to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
147 reviews 147 reviews
147 hotel reviews
Reviews in 79 cities Reviews in 79 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed November 27, 2012

Stay for one night for vacation.

I pick Hotel Indigo Paddingtion because I need the hotel close to Heathrow Express after 6,000 miles flight. It is about 2 mins walk from platform. The hotel has cozy decoration, but quite small room. Bed is very comfortable and bathroom is clean as standard of this type of hotel. Wifi and minibar are complimentary.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryony H, General Manager at Hotel Indigo London-Paddington, responded to this review, December 12, 2012
Dear Guest
Thank you for taking the time to leave us your feedback it’s always great to hear what our guests are thinking! I must agree our location and proximity to the Heathrow express does make it ideal after a long flight. I do hope that you will return to us soon and I look forward to welcoming you back to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rauma, Finland
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2012

Love this hotel due to its location and rooms. Rooms are very small but have everything what is needed on a short break or business trip in London. The complimentary minibar is a life saver when arriving late in the night to hotel. The bathrooms in Indigo hotels are always the thing as they have rainforest type showers and plenty of room and a luxury toiletries.
Hotel is a short walk away from Paddington train and tube station.
Would not recommend for families with small kids due to the small size of rooms.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review, October 28, 2013
Dear Guest,

Thank you very much for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay with us.

Looking forward to welcome you back at Hotel Indigo Paddington in the near future.


Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lowestoft
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 26, 2012

Four of us stayed at The Hotel Indigo Paddington recently. As none of us were driving we found it very easy to find the hotel from Paddington Station. The rooms although not as large as we were expecting were of an excellent standard. We used PC points for this stay, so the room price
was not prohibited. I do not think their advertised price would sway me to stay here again - although it would be my first choice if i got a reasonably good deal. Even in the area that it is in I found the Bar and Food prices to be excellent value. I have stayed in other hotels charging way less than here for accommodation and double the price for food and beverages. The service by all the staff was excellent and beyond what I was expecting. The only down side I have to say was the quality of the breakfast ( thus 1 star rating less ) , although it was fairly good. It was not as hot as would be expected when being served to you - on buffets this would be ok by me. The bacon looked like it was under a grill for about five seconds as it was so anemic looking. This is only a small negative observation in such a wonderful hotel and it would not stop me in any way returning. To me good bacon is the most important part of breakfast - so next time i'm sure it will be nicer and that extra star will make it 5.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review, October 28, 2013
Dear Guest,

Thank you very much for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay with us.

Looking forward to welcome you back at Hotel Indigo Paddington in the near future.


Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 18, 2012

The property was quite clean, modern in style but cozy, and the decor and ambiance were lovely. I felt it was consistent with the brand as a boutique hotel, and it offered all the requisite amenities (bath products, phone, television, etc)but many other nice touches throughout like robes in the bathroom, complimentary bottled water, hand held hair dryer, and a Wonderful dining area. The beds were very comfortable for my taste - soft without being saggy! All of the staff we encountered were professional, accommodating and friendly. The hotel is on a quieter side street just a short walk from the Paddington tube stop which was very convenient (as long as you realize that Paddington does put you a bit on the edge of the typical London sights).The nearby cafes and restaurants offer a good variety if you don't want to venture too far.

Room Tip: Rooms here will be on the smaller side, the lower level rooms do not have a view and the majority of...
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryony H, General Manager at Hotel Indigo London-Paddington, responded to this review, November 26, 2012
Dear Guest,
Thank you very much for sharing your experience with us.
This feedback is the perfect way for all our staff members to know the effort they make every day to provide an excellent and unique service has reached our guests. I was pleased to hear that you found the room to be to your taste and that you appreciated all of the other “touches” that we provide, your feedback and others like it are the main reason we continue to try and enhance stays in this manner.
We hope we can welcome you back to us in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Indigo London-Paddington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#66 Family Hotel in London
#74 Business Hotel in London
#75 Romantic Hotel in London
#75 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Official Description (provided by the hotel):
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, IHG, Orbitz, Agoda, Expedia, Tingo, Cheap Tickets, LondonMarketing.com, TripOnline SA, BookIt.com, BookingOdigeoWL, Otel and Venere so you can book your Hotel Indigo London-Paddington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Indigo London-Paddington England

Owners: What's your side of the story?

If you own or manage Hotel Indigo London-Paddington, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.